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Gary Crossley Ford

Kansas City, MO

4.5
827 Reviews
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8050 N Church Rd.

Kansas City, MO

64158

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Showing 827 reviews

December 27, 2023

Great place to buy and service vehicle! Highly recommend to anyone looking for a vehicle. More

by apark2284
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Birch, Lakeisha James
December 18, 2023

Bait and switch. Have some screenshots i can post soon of my correspondence. It’s pretty shady. Josey will inevitably try and sell you a car from his driveway. He’ More

by Ccollins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josey , Lindsey Birch, Lakeisha James
December 13, 2023

When I forgot to call able a recall on my Fusion, the service dept. called me with a reminder before the recall expired. They got me in soon at a time that was convenient for me. Checkin and checkout w More

by Dee.watt47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Birch, Lakeisha James
July 17, 2023

The Service Department lacks service in more ways than one. First off, stay away and don’t ever take your car for repair here especially if it’s going to be more than an in and out service. If it’s going More

by SHAUN.SHUFELBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Oldham, Zachary Smith
April 28, 2023

Went to take my car to get fixed cause of a recall issue service & was debating whether to trade it in dealer told me the recall on my ford focus was closed & I would have to pay to fix it . Then he told me More

by Dawna9085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelvin
February 23, 2023

We were very pleased with this dealership. Jason Buchanan was great from start to finish! We told him what we wanted (Cyber Orange Mach e), and as soon as he had one come available he was on More

by Irwinandlu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Buchanan
February 19, 2023

I was never given an opportunity to test drive a Maverick. They sold it before I even made an offer. More

by holdover99
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Terry Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Birch, Lakeisha James
January 15, 2023

I have purchased cars here for the last 15 years. They never let me down. I would highly recommend their sales team. More

by Nancy1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Josey
January 13, 2023

I highly recommend Daniel Pearon as your salesman. He will absolutely go the extra mile to serve you. He is trustworthy, dependable and friendly. If you are looking for a vehicle, new or used, see Dan More

by Robman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsey Birch, Lakeisha James
July 27, 2022

I recently bought a fairly new (2018) used vehicle for my growing family. I purchased the vehicle from out of state and specifically confirmed with the dealer that there was no smoke smell in the car at all More

by Kraffaghello
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike - Sales