Gary Crossley Ford
Kansas City, MO
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Great purchase and buying experience This was by far the best experience we've had buying a car. We live 2-1/2 hours from the dealership and were able to work with each other over the ph This was by far the best experience we've had buying a car. We live 2-1/2 hours from the dealership and were able to work with each other over the phone to make a deal. I was very pleased with our purchase, and with the staff! When we picked up the car, it only took us 30 minutes, including the test drive to complete the purchase. More
"Cool" Experience The air conditioner in my 2013 Focus was not working properly. I brought it into Crossley Ford for repair and was extremely pleased with the professi The air conditioner in my 2013 Focus was not working properly. I brought it into Crossley Ford for repair and was extremely pleased with the professionalism and expertise of the staff there. From the first greeting to paying the bill, I was treated very kind the whole way! Benjamin was on top of the situation and he suggested a loaner for me. That was awesome! I received numerous phone calls as to the status of the repairs from him. Overall, I am delighted with everything about Crossley Ford. Many thanks! More
Great experience buying my explorer. Everyone was very helpful and prompt! Zach was an amazing salesman I would definitely buy from him again. Stacey helped me with wheels and tint I real Everyone was very helpful and prompt! Zach was an amazing salesman I would definitely buy from him again. Stacey helped me with wheels and tint I really enjoyed working with her. Everyone at the dealership is very pleasant! Great overall experience. More
I felt like we were dealing with family. Such nice, helpful people! Can't say enough positive things about Patrick, Tim, Jeff, and Frankie. They made a potentially nerve-wracking chore much m Such nice, helpful people! Can't say enough positive things about Patrick, Tim, Jeff, and Frankie. They made a potentially nerve-wracking chore much more pleasant. More
Always Fantastic!!! Love coming to Gary Crossley! Gene is always so helpful and patient. Wouldn't go anywhere else!!!!! Everyone is so nice and makes the buying experienc Love coming to Gary Crossley! Gene is always so helpful and patient. Wouldn't go anywhere else!!!!! Everyone is so nice and makes the buying experience easy! More
Ryan was very helpful and listened and remembered what I wanted. He was always polite, as was everyone. I would recommend you to others. OK. and listened and remembered what I wanted. He was always polite, as was everyone. I would recommend you to others. OK. More
Easy no hassle purchase From start to end this buying experience was no hassle. Our salesman Zack Evans was very knowledgeable and professional. The financing process went From start to end this buying experience was no hassle. Our salesman Zack Evans was very knowledgeable and professional. The financing process went very smoothly also. We were informed of the availability of the Sync specialist and were encouraged to make an appointment to learn all that we can about all the great features available to us on our new vehicle. We were advised of the free car washes and were given a tour of the facility. Overall a very good experience. More
Highly recommended. It has been a while since I purchased a vehicle. I was dreading the haggling over the price, but to my surprise it was very pleasant and friendly. I It has been a while since I purchased a vehicle. I was dreading the haggling over the price, but to my surprise it was very pleasant and friendly. I would highly recommend this dealership. More
Great Customer Service Everyone that we talked with was incredibly nice and polite. Everything was very no-pressure and we felt at ease and enjoyed the dealing with our sale Everyone that we talked with was incredibly nice and polite. Everything was very no-pressure and we felt at ease and enjoyed the dealing with our salesman Gene and the dealership as a whole. More
Treated professionally by all employees! Great Experience! Starting with our salesman, Sam Dorsey, through Todd in F&I, our whole experience was very professional and respectful. The dealership was very clean Starting with our salesman, Sam Dorsey, through Todd in F&I, our whole experience was very professional and respectful. The dealership was very clean and newer looking. I had emailed in about a F150 and they had responded back to me. I called up at 4:45 on Saturday afternoon and when I arrived at the dealership at 5:40, they had the truck parked up at the front door and ready for me to arrive. A little over an hour later, we had agreed to price and terms. We were done with everyone and out the door a little after 8pm. Stacy scheduled for some items to be added to the truck and was able to schedule to have completed while we are out of town. We can't wait to pick up the truck and see if our experience finishes out on a positive note!!! More