Gary Crossley Ford
Kansas City, MO
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OUTSTANDING SALES TEAM WE WOULDN'T GO ANYWHERE ELSE, ALWAYS VERY PROFESSIONAL, WE'RE IN AND OUT WITH NO HASSEL, IT IS ALWAYS A GREAT BUYING EXPERIENCE WITH TODD AND JUSTIN WE WOULDN'T GO ANYWHERE ELSE, ALWAYS VERY PROFESSIONAL, WE'RE IN AND OUT WITH NO HASSEL, IT IS ALWAYS A GREAT BUYING EXPERIENCE WITH TODD AND JUSTIN. . More
Good service Gene helped me get going as fast as possible. He was good at taking care of details. Was a good experience all in all. Would use dealership again. Gene helped me get going as fast as possible. He was good at taking care of details. Was a good experience all in all. Would use dealership again. More
Service Dept - recall BONUS - service dept performed another recall, which I had not (yet) received. I'm not real thrilled about the recalls for my 2017 vehicle, but am th BONUS - service dept performed another recall, which I had not (yet) received. I'm not real thrilled about the recalls for my 2017 vehicle, but am thankful Ford and Gary Crossley are on top of them. Thank you! More
Good service Professional, courteous, efficient. They had our van serviced in and out in a days time. We would recommend Gary Crossley for any service from oil cha Professional, courteous, efficient. They had our van serviced in and out in a days time. We would recommend Gary Crossley for any service from oil change to bigger repairs. More
Brake job and oil change Wyatt was very helpful, he did a very good job to get me the best service I could get. The service team did a great job helping me out. Wyatt was very helpful, he did a very good job to get me the best service I could get. The service team did a great job helping me out. More
Service and repair Once again the service that I received on my Ford F1 50 at Gary Crossley Ford was superior. Christina Muller was very helpful in coordinating the exp Once again the service that I received on my Ford F1 50 at Gary Crossley Ford was superior. Christina Muller was very helpful in coordinating the experience, as always. The service department handled my issues expediently. I was very happy with the experience. More
Thorough and patient. I was in the market for a Older model Jaguar and I found one available at your dealership. I am not a local buery and was going purchase the car witho I was in the market for a Older model Jaguar and I found one available at your dealership. I am not a local buery and was going purchase the car without a testdrive and have the vehicle shipped to my destination. I worked with Gene Burgen and he was excellent. He went over the maintenance history of this 2001 car extensively. He found and immediately corrected a few items on the car. I was very impressed with everything Gene has done. However, based on the history of this model year car (not just this car in particular) ultimately decided to back out of the purchase. This descision was made not based on the performance of Gene or Gary Crossley Ford. More
Service 02 TBird We purchased a 2002 Thunderbird Convertible last June. This is more of a fun vehicle than a daily ride. We took it on a trip a few weekends ago and ha We purchased a 2002 Thunderbird Convertible last June. This is more of a fun vehicle than a daily ride. We took it on a trip a few weekends ago and has some emissions issues. We got ahold of Todd Gentry, a salesman we know and have used in the past and he put us in touch with Tyler in service. Tyler called us and set up an appointment. Benjamin and Tyler in service were awesome, they called when they diagnosed the problem, told us what was needed and recommended and when it would be done. We had to make special arrangements to pick it up and it was no big deal for them. Big Hurrah for the service department. We definitely will use them for our Ford Vehicles!! More
Fast, friendly, efficient I took my F-150 truck in to have the windshield washer fixed and the staff, who seemed to be enjoying their work, did the job in less than the estimat I took my F-150 truck in to have the windshield washer fixed and the staff, who seemed to be enjoying their work, did the job in less than the estimated time. More