Gary Crossley Ford
Kansas City, MO
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Very easy and helpful! Hassle and pain free. Helped me find what I was looking for and in the price range I wanted. In and out in less than 3 hours. I'll be back here when I Hassle and pain free. Helped me find what I was looking for and in the price range I wanted. In and out in less than 3 hours. I'll be back here when I need my next vehicle and I'd recommend to friends and family More
Why do i need a title? Came in for the tire sale. Excellent service, excellent price! Very impressed with the professionalism of all the staff. Keep up the good work!! Came in for the tire sale. Excellent service, excellent price! Very impressed with the professionalism of all the staff. Keep up the good work!! My new service department! More
15 Miles farther than my local Ford Dealer, worth the drive! Recently purchased a new Ford from Gary Crossley (first ever) and was hesitant about making that decision. I live close to Zona Rosa and have tried mo Recently purchased a new Ford from Gary Crossley (first ever) and was hesitant about making that decision. I live close to Zona Rosa and have tried more than once to purchase a new ford from the local dealer but could never make it happen. I have always driven GM trucks and was hopeful that my decision of buying a Ford was a good one. I couldn't have been more pleased with the sales experience, culture of the dealership, and my service experience to date! As a past owner of a new car dealership I would highly recommend the Crossley experience. Special thanks to Brandon Culbertson the service manager for handling a unique situation in a very professional way. Scott V More
Excellent We recentf tly bought a car from Gary Crosley Ford. We were greeted with a huge smile from HENRY he bent over backwards to fill our every need, patien We recentf tly bought a car from Gary Crosley Ford. We were greeted with a huge smile from HENRY he bent over backwards to fill our every need, patiently taking us from car to car making sure to show us everything we could possibly need in a car, comfort, drive, economy. We did not have to go and look anywhere else and left. With our Ford escape whic we are enjoying Thank you Henry, More
Shock Install I have both a Ford and Chevy vehicle and use the Quick Lane service for basic required maintenance. I had replaced the front shocks myself on my Chev I have both a Ford and Chevy vehicle and use the Quick Lane service for basic required maintenance. I had replaced the front shocks myself on my Chevy several months earlier and needed the rear shocks replaced. I purchased the shocks and started to install them when I realizes that I could not reach the top bolts laying under the vehicle. I realized it would be easier to have the shocks changed if the vehicle was up in the air. I called several places and they were closed (Saturday) or would not install the shocks unless they were bought them. I called Quick Lane to inquire about the price and when they could install them. I was surprised in two ways, one being they could install them that day, but they wanted $180.00 labor to install them. It took around an hour for them to install the shocks. Sometimes you have to bit the bullet and pay the price. All the staff was courteous, the labor charge was higher than I thought it should have been. More
They take good care of you From our initial call about the tire sale to the installation we had a great experience. The employees were very kind and courteous as we kept callin From our initial call about the tire sale to the installation we had a great experience. The employees were very kind and courteous as we kept calling back before finally setting up the appointment. I was pleasantly surprised they took the time to get the car washed too! More
Purchased new F-150 Everything went very well and smooth. Zach was very helpful and not pushy at all, even though we looked at several models not knowing what we wanted. Everything went very well and smooth. Zach was very helpful and not pushy at all, even though we looked at several models not knowing what we wanted. More
Great experience!!!! Love the employees!!! I would not take my car anywhere else!!!!! They got my car in quick, pricing great, customer service amazing!!!! I've driven my car for a couple of I would not take my car anywhere else!!!!! They got my car in quick, pricing great, customer service amazing!!!! I've driven my car for a couple of day's and it is so much better!!! Thank you!!! More
Our dslesmsn Our salesman, Ryan Brehm, was great. He took the time to show us different trucks so we could be certain which one we wanted. One we made a decision h Our salesman, Ryan Brehm, was great. He took the time to show us different trucks so we could be certain which one we wanted. One we made a decision he took the time to explain everything about it and how things worked. More
tire re pair oil change they did a great jo0b on my service repaired the tire in a timely manner I would recommend this dealership any time they are good shop they did a great jo0b on my service repaired the tire in a timely manner I would recommend this dealership any time they are good shop More