Gary Crossley Ford
Kansas City, MO
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Very friendly and personable. No hassle. None. It was an overall great experience. Justin is very good at what he does. He seems very honest and genuine. The finance guy was also very frien None. It was an overall great experience. Justin is very good at what he does. He seems very honest and genuine. The finance guy was also very friendly. More
Service was done quickly and they kept me informed about what needed to be done. I even got a ride home from the dealership when I dropped off my car becaus was done quickly and they kept me informed about what needed to be done. I even got a ride home from the dealership when I dropped off my car because I didn't have a way to get home. More
Great service I really appreciate having Valerie in there. She is the best! But, everyone is very nice and helpful. The waiting room needs a little updating. I really appreciate having Valerie in there. She is the best! But, everyone is very nice and helpful. The waiting room needs a little updating. More
Decent purchase Good deal on used fusion. Was a little upset about financing though. Was told a percent based on credit but then given another. Other than that over Good deal on used fusion. Was a little upset about financing though. Was told a percent based on credit but then given another. Other than that overall good experience. More
Great experience with Great people. Everyone we came in contact were great professionals and great people. Have no problem coming back. Everyone was friendly and willing to assist in w Everyone we came in contact were great professionals and great people. Have no problem coming back. Everyone was friendly and willing to assist in whatever way they could. Made buying a car painless. More
Not having to deal with insurance My son and I was rear-ended all I had to do was to drop my car off and the payment will be directly sent to Gary Crossley, so I don't have to deal wit My son and I was rear-ended all I had to do was to drop my car off and the payment will be directly sent to Gary Crossley, so I don't have to deal with anything. Love it!!! More
Great as always Ran into an issue with tire replacement, staff went above and beyond to take care of the issue and leave us, once again, satisfied customers. Thank yo Ran into an issue with tire replacement, staff went above and beyond to take care of the issue and leave us, once again, satisfied customers. Thank you! More
Great guys! They were all very friendly and honest. They gave me a great deal even though my sister and I were a pain in the behind. They were all very friendly and honest. They gave me a great deal even though my sister and I were a pain in the behind. More
Great Experience No issues with the repair. Benjamin kept me well informed at all times and allowed me to pick up my car the next day. Thanks No issues with the repair. Benjamin kept me well informed at all times and allowed me to pick up my car the next day. Thanks More
Appreciate the attention Brought my car in for some warranty work. While it was there decided to price tires. Benjamin was able to get us a really good deal on some very goo Brought my car in for some warranty work. While it was there decided to price tires. Benjamin was able to get us a really good deal on some very good tires. Also gave me a loaner car while they had my car in for work. No hassles. More