Gary Crossley Ford

Good service The repair work was done efficiently. Tim kept me informed as to how long the repair would take, as well as clairifying what the actual work was to be The repair work was done efficiently. Tim kept me informed as to how long the repair would take, as well as clairifying what the actual work was to be done. More

Quick Repair Had a seatbelt issue with my 2016 Ford Fusion, part ordered before I left town on a trip. I returned and checked to see if the part had arrived, it h Had a seatbelt issue with my 2016 Ford Fusion, part ordered before I left town on a trip. I returned and checked to see if the part had arrived, it had at 1100A that day. It was 230P, I ask "any chance you can get me in today to install the new part?" I live in midtown and work south, so it's out of my way to come north for service - being at the airport, I was close by. The service team said, no issues - and got me in within 30-minutes and got me on my way! Nice job Gary Crossley Ford Service Team! Kelly K. More

Purchased new F-150 This was my first experience with purchasing a new vehicle, the process was very smooth and customer service was pleasant to interact with. Overall I This was my first experience with purchasing a new vehicle, the process was very smooth and customer service was pleasant to interact with. Overall I would recommend Gary Crossley, always willing to get the information and vehicle you are looking for. More

Pleasantly surprised at my last visit, I was informed my rear brakes needed replaced. I took my 2012 F150 in and got the oil change and rear brakes and all was covered by at my last visit, I was informed my rear brakes needed replaced. I took my 2012 F150 in and got the oil change and rear brakes and all was covered by my service plan. The dealership down the road that did my front brakes charged me for my rotors. The folks at Gary Crossley were able to get everything done covered by my service agreement. Needless to say they will be doing ALL of my future service work and will also be the dealership I buy my future vehicles from. More

Purchased a new Ford Explorer. Worked with Ryan Brehm very professional and detailed with information made purchasing a car quick and easy. No pressure getting the car I wanted. Th Worked with Ryan Brehm very professional and detailed with information made purchasing a car quick and easy. No pressure getting the car I wanted. Thank You Ryan! More

Great service The team did a great job in fixing and getting my car back to me in a short period of time, even though it was Christmas weekend when the problem occu The team did a great job in fixing and getting my car back to me in a short period of time, even though it was Christmas weekend when the problem occured. More

Great service I have always had great service at Gary Crossley Ford, which is probably why I always buy my vehicles from them. Quick Lane is such an asset! I have always had great service at Gary Crossley Ford, which is probably why I always buy my vehicles from them. Quick Lane is such an asset! More

New truck purchase Ryan was very good to deal with, there was no pressure and he was able to get me the truck I wanted along with an agreeable price for my trade. Ryan was very good to deal with, there was no pressure and he was able to get me the truck I wanted along with an agreeable price for my trade. More

great I was there for a recall and oil change. They took care of both in a timely and professional manner. One employee I have to thank extra because I ha I was there for a recall and oil change. They took care of both in a timely and professional manner. One employee I have to thank extra because I had a parking pass I needed I had left in the rental car and the employee tracked me down and handed me the parking pass, saving myself fines and trips and a lot of trouble. Very polite staff. More

Fixed issues on time Good service from making the appointment to picking vehicle up after issues were addressed. I would like to know why my mileage of my vehicle was sha Good service from making the appointment to picking vehicle up after issues were addressed. I would like to know why my mileage of my vehicle was shared with an outside service that was accessed by State Farm Insurance Company. If someone would contact me regarding this issues I would appreciate it. State Farm confirmed that Gary Crossley was the source of the information. Thank you. More