Gary Crossley Ford
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 815 reviews
Great service Went to get a oil change at lunch time, Got through very quick because the service guy said he wanted to get it done and do lunch after! Thank You! Went to get a oil change at lunch time, Got through very quick because the service guy said he wanted to get it done and do lunch after! Thank You! More
Oil change and brakes Service was good and service rep was real good and got me in and out pretty quick. Vehicle drives good now. No problems am happy with work Service was good and service rep was real good and got me in and out pretty quick. Vehicle drives good now. No problems am happy with work More
Great It was a pleasure buying a car from your dealership. The sales guy was very helpful and nice. The finance guy was really great too. Overall it was a p It was a pleasure buying a car from your dealership. The sales guy was very helpful and nice. The finance guy was really great too. Overall it was a positive experience it's just a little far from my house so I may not get a lot of car washes, but it still was a good deal and I'm happy we did it. More
New F150 Looked at other dealership, had to haggle on price, took hours finally to get close to a deal. Called Crossley and I was able to get a better price wi Looked at other dealership, had to haggle on price, took hours finally to get close to a deal. Called Crossley and I was able to get a better price with no haggling. Did most of the work on-line and on the phone. Just had to come in and sign the final paperwork. Wish I would have started here first. More
Got just what I needed I came in looking for a car with good gas mileage. I was also looking to get a good deal on my trade. What the sales staff first came back to me with I came in looking for a car with good gas mileage. I was also looking to get a good deal on my trade. What the sales staff first came back to me with numbers wise was not good. But we were able to come to a very good price point on both my new car and trade very quickly. They also got me exactly what I needed for financing. This dealership will have my business from now on. More
Service For 2015 Ford Expedition Check engine light had been coming on previous couple of weeks, appears to be taken care of. Really appreciate the loaner car at no charge, very help Check engine light had been coming on previous couple of weeks, appears to be taken care of. Really appreciate the loaner car at no charge, very helpful over the couple of days needed to make sure the service issue was taken care of. More
Outstanding!. Kristina Mueller went above and beyond Outstanding! Kristina Mueller went above and beyond any service I have encountered before! A recalled part was replaced on my truck. I didn't have a Outstanding! Kristina Mueller went above and beyond any service I have encountered before! A recalled part was replaced on my truck. I didn't have a ride to pick up my truck so Kristina personally came and picked me up which was a huge help. Thanks again Kristina! More
Just a oil change! I think everyone decided to get service on monday! I called and they said no problem,they could get me in! Great job and done on time, Thanks! I think everyone decided to get service on monday! I called and they said no problem,they could get me in! Great job and done on time, Thanks! More
Great Service I made an appointment for 10 am on Jan 16th. Check in was easy and was told it would take up to an hour to perform oil change, rotate tires and change I made an appointment for 10 am on Jan 16th. Check in was easy and was told it would take up to an hour to perform oil change, rotate tires and change the wiper blades. I was back on my way 40 minutes later. They are top notch! Very friendly and helpful. More
Great Service Had a air bag light that stay on had to order parts for it. While they had the car they also fix a recall on door latches. Everything was done great. Had a air bag light that stay on had to order parts for it. While they had the car they also fix a recall on door latches. Everything was done great. More