Gary Crossley Ford
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 815 reviews
Great experience Ryan was a great salesperson. He was very knowledgeable with the car I purchased. He made sure that I got the rebates and all the other discounts th Ryan was a great salesperson. He was very knowledgeable with the car I purchased. He made sure that I got the rebates and all the other discounts that I was available. I have bought many vehicles down through the years and this transaction was pretty smooth. More
Inspection preparation and service Excellent prompt service and very professional. An overall pleasant experience throughout. Thank You and have a nice day. Sincerely yours, Gerald Excellent prompt service and very professional. An overall pleasant experience throughout. Thank You and have a nice day. Sincerely yours, Gerald L. DeWitt phone 8164528959 More
Fast, friendly service as always although we had a glitch with the car wash strip, the service continues to be fast, friendly and efficient. I continue to recommend your dealership to although we had a glitch with the car wash strip, the service continues to be fast, friendly and efficient. I continue to recommend your dealership to friends! More
Kyle was very helpful We had a few issues with the custom department but Kyle worked to get it right for me. He made the extra effort to get it done as quickly as possible. We had a few issues with the custom department but Kyle worked to get it right for me. He made the extra effort to get it done as quickly as possible. More
excellent customer service Great work. The service and work went out very well. I would recommend them. As far as what I purchased they were spot on. Great job Great work. The service and work went out very well. I would recommend them. As far as what I purchased they were spot on. Great job More
Great experience. Had great experience, great staff and refreshment was abundant. One thing missing since my last visit was a car wash. I am not sure weather issue or y Had great experience, great staff and refreshment was abundant. One thing missing since my last visit was a car wash. I am not sure weather issue or you stopped offering car wash. More
Excellent Service The advisor was very friendly & was very knowledgeable. He pointed out what was in need of service and what was going to be needed in the near future. The advisor was very friendly & was very knowledgeable. He pointed out what was in need of service and what was going to be needed in the near future. More
Calm, no pressure, patient salesperson, very relaxed . Felt totally relaxed. There was no hovering over us and were given all the space needed to make our decision. We actually were not going to buy until Felt totally relaxed. There was no hovering over us and were given all the space needed to make our decision. We actually were not going to buy until next year and only stopped to window shop. Our salesman was so non pushy that we totally relaxed and started to look closer at what we were interested in that we actually purchased our Escape not only a year early but were able to purchase one with more options than we had ever thought possible. We will come back and tell anyone who asks us where is the best place to go. Thank you Gary Crossley Ford. More
Used Vehicle Purchase We have dealt with Mike before so he was our natural choice again. Mike was very forthright with us and processed our paperwork in an expedient manner We have dealt with Mike before so he was our natural choice again. Mike was very forthright with us and processed our paperwork in an expedient manner. He answered any and all questions we had and made the visit ,although lengthy due to the high volume of customers, seem a little shorter than it actually was. More
super We made several trips and had several phones contacts with Danny before we purchased. Danny was very patient and helpful in getting us the car we wan We made several trips and had several phones contacts with Danny before we purchased. Danny was very patient and helpful in getting us the car we wanted. More