Garnet Volkswagen Reading

I had a wonderful time dealing with the service department! Nate is so wonderful and he makes you feel right at home and is always willing to help you out! There was an awesome woman too! But i can department! Nate is so wonderful and he makes you feel right at home and is always willing to help you out! There was an awesome woman too! But i can not recall her name. Her and Nate always make sure my vehicle is in tip top shape before it leaves, and always provide another way of transportation for me! :) Great job guys! Thank you so much! More

My overall experience was great. Jason and Blaine were very accommodating with everything. I would definitely recommend seeing Jason to get you into a new car. very accommodating with everything. I would definitely recommend seeing Jason to get you into a new car. More

The experience here was great. I will definitely be returning to buy another car here. The service was genuine and attention to detail to my husband and I was amazing. returning to buy another car here. The service was genuine and attention to detail to my husband and I was amazing. More

Everyone was friendly, very helpful, and best if all-NOT PUSHY! They gave great advice and even were willing to travel to get me the car I wanted in the color I wanted. They also stayed there past business PUSHY! They gave great advice and even were willing to travel to get me the car I wanted in the color I wanted. They also stayed there past business hours to answer all questions/finalize everything. Was extremely pleased and will continue with this dealership as opposed to my local VW dealership. More

This was a great experience and I would buy another car from this dealership as long as the future service matches this sales experience. thanks from this dealership as long as the future service matches this sales experience. thanks More

Our salesman Jason was wonderful he answered any questions we had. He knows and does his job very well. I would definitely recommend Jason to anyone looking for a VW. questions we had. He knows and does his job very well. I would definitely recommend Jason to anyone looking for a VW. More

Having owned a few handfuls of VWs, and my fill of being jerked around by local garages, I've gravitated towards the dealership. It is through this shift that I have become familiar with the people who make jerked around by local garages, I've gravitated towards the dealership. It is through this shift that I have become familiar with the people who make my VW & Audi dealership such a wonderful place. Every time I leave there I feel like I did the right thing by going.....I feel like it's money well spent....and I'm confident that everything they did ( either sales or service ) is exactly what they said they were going to do. They always exceed expectation, make themselves available, and keep me in the loop. Having spent my childhood in a VW ( being brought home from the hospital in a 71 Ghia ) these aren't just cars to me. I can't explain what a comfort it is to have found a place where so many understand that. Jason is one of these people, we connected immediately , and I couldn't express that comfort either. You see, the car I bought is used,and apparently Jason typically doesn't sell those cars. However he was the first one I spoke with on the phone, and as such he stayed with me through the entire process. On the evening of my purchase the person who handles the used cars was nowhere to be found, and that didn't deter Jason one bit. He took care of everything quite professionally even staying a bit later ( on a friday night and having to work the following saturday no less ) to make sure everything was in order. Incredible. It's just been such a pleasure going to my VW dealership, and it makes me wonder why it took this long for me to discover it. In closing I'd just like to thank Jason for all his listening, his patience, and his love for the cars that have lined my memories. More

Everyone was great very helpful and great to work with. Wanita was very helpful in getting my problem resolved. The Mechanic di a great job also, would highly recommend everyone to your shop. Thank you ver Wanita was very helpful in getting my problem resolved. The Mechanic di a great job also, would highly recommend everyone to your shop. Thank you very much look forward to continue this relationship. D More

Our purchase experience was good because of the staff's attention to us and their willingness to negotiate the purchase price. Even though we were not interested, the extended warranty informatio staff's attention to us and their willingness to negotiate the purchase price. Even though we were not interested, the extended warranty information was presented in a professional manner. The only negative part of our experience was the information provided relative to the DataDot Service. This service was presented as a necessary part of the purchase when, after the purchase of the vehicle, I believe it was an option that was added to the vehicle becauser we did not object to paying the $295 for the service as part of the negotiated price. More

The staff at Reading Volkswagen was extremely pleasant to deal with and very knowledgeable abut the service they were performing to our vehicle. I dealt mainly with Nate Krick and he was just so pleasant an deal with and very knowledgeable abut the service they were performing to our vehicle. I dealt mainly with Nate Krick and he was just so pleasant and understood what we were explaining that was happening to our vehicle. We were able to get an appointment quickly and the service was performed timely. The only reason I gave the question regarding price a 4 was that no one wants to pay for repairs but unfortunately it is what must be done when a service is rendered. More