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Garlyn Shelton Volkswagen
Temple, TX
31 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We’re here to make sure you have a good time purchasing and owning your Volkswagen.
Terry Cameron, General Sales Manager, and our amazing staff are ready to help you find the new Volkswagen of your choice. It is our privilege to announce the completion of the new FULL SERVICE Volkswagen Center in your area. Come in and Experience a few of the key benefits at Garlyn Shelton Temple Volkswagen:
Service, parts, and sales are now at the same location
The experienced, Volkswagen Certified technicians have relocated to the new facility.
We have a newly renovated full service Volkswagen shop on location.
Thanks for considering us for your next new or pre-owned Volkswagen. We’re here to make sure you have a good time purchasing and owning your Volkswagen. Call any of your Volkswagen departments by dialing 254-771-0128. Remember, one number and one location for all your Volkswagen sales, parts, and service needs.
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Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 31 reviews
December 16, 2009
The receptionist is quick to transfer you to someone's voice mail so that she does not have to talk to you. When you ask her if there are other VW dealerships in the Central Texas area, she claims to not voice mail so that she does not have to talk to you. When you ask her if there are other VW dealerships in the Central Texas area, she claims to not know, and she refuses to get off her backside and check a phone book to try to provide you with better service. This is even after she knows she is causing her company to lose business. When you leave a voice mail and ask someone to respond to you quickly, it will be 5pm or later before you are called back. This is even the case when you call and leave a message around 8am. I also asked the receptionist if their service department was still VW certified (because the dealership changed hands recently) and she did not know. She was trying to get me off of the phone quickly so she didn't have to answer any more questions, and when I was asking my final question concerning a warrenty work letter I recently received, she hung up on me--without warning. I do not recommend this dealership. Avoid it if possible. More
by erhildreth
Employees Worked With
ReAnne (a phone receiptionist)
