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Garlyn Shelton Mazda of Temple
Temple, TX
21 Reviews
Thank You for Choosing Garlyn Shelton Mazda of Temple
At Garlyn Shelton Mazda of Temple, we strive for excellence in customer service. When you visit our dealership, you'll find we always make customer service our #1 priority. Let our Mazda specialists help you find a new or pre-owned car that's perfect for you and your family today. Our professional and approachable sales advisors are here to make your car-buying experience as enjoyable and hassle-free as possible. When you walk through the doors of our dealership, you'll be warmly welcomed by our friendly and approachable service and sales advisors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 21 reviews
January 05, 2025
The staff provided a fantastic experience, ensuring we were fully informed about all the features of the car. The financial team took the time to explain every detail of the contract thoroughly. I would e were fully informed about all the features of the car. The financial team took the time to explain every detail of the contract thoroughly. I would especially like to commend our car salesman, Mr. Sal, for his professionalism and for making our purchase process seamless and hassle-free. It truly made a difference! More
by JUAN.EMANUEL03
Verified CustomerEmployees Worked With
Mr. Sal
January 03, 2025
Eric Pope was a great help deciding which buying option was best for me. He was funny, light hearted and helped me choose the right car the whole experience. Ask for Eric Pope! was best for me. He was funny, light hearted and helped me choose the right car the whole experience. Ask for Eric Pope! More
by MEGHANMANSFIELD23
Employees Worked With
Eric pope
December 26, 2024
Very pleased about how they wernt pushy for the sale. They got us a better rate on interest then our bank. The powerchain deal was awesome so we got 2 cx5's. Both the sales and finance guys were GREAT!! They got us a better rate on interest then our bank. The powerchain deal was awesome so we got 2 cx5's. Both the sales and finance guys were GREAT!! More
by VIZIONSUNIQUESPA
Employees Worked With
Sal
December 04, 2024
Friendly, no pressure approach, modern attractive facility, final processing by finance manager relatively quick, would have liked a fairer price on trade, deal closer were base on corporate incentiv facility, final processing by finance manager relatively quick, would have liked a fairer price on trade, deal closer were base on corporate incentives. More
by MIKITX1
Employees Worked With
Salidin McClain, Marshall Fields(?)
May 09, 2024
Wilmer Watson-Rodriguez was extremely helpful on the purchase of our 2024 CX-5. I've purchased several vehicles in my lifespan, never have I had a salesman that cared so much & explained every feature o purchase of our 2024 CX-5. I've purchased several vehicles in my lifespan, never have I had a salesman that cared so much & explained every feature of the vehicle. If you're looking for a Mazda vehicle highly would recommend Wilmer in Temple, Texas. More
by Jjacob1095
Employees Worked With
Wilmer Watson-Rodriguez
September 14, 2023
…I can’t even give them one star! They sold me a lemon, that didn’t qualify as a lemon and were less than helpful. As part of the deal they were to fix the bumper and put a washer flu They sold me a lemon, that didn’t qualify as a lemon and were less than helpful. As part of the deal they were to fix the bumper and put a washer fluid cap on…did neither…seriously drove away without a washer fluid cap. Had a tire installed the wrong way around, and a rim that was damaged…won’t honor replacement of damaged tire due to wrong installation, which they deny and say that kelly blue book is incorrect… Stay away…best money you’ll save!. More
by Fergus
Employees Worked With
Unsure
October 07, 2022
I went to the dealership to purchase a Mazda3 at the advertised price of $25,260. This was the same as the window sticker price. When I went to purchase the vehicle, I was told the price was $27,260. advertised price of $25,260. This was the same as the window sticker price. When I went to purchase the vehicle, I was told the price was $27,260. When I complained, the Manager Marshall Gettes explained to me that the additional $2,000 charge was to cover dealership options added to the car, including wheel locks. I responded by asking for my deposit back. Mr. Gettes then said he would reduce dealership options to their cost of $799. I accepted Mr. Gettes oral representations. When the car was delivered to my house, I checked for the wheel locks. When I did not find them, I called the dealership and asked for a list of the dealership options that they had added to the car. I was promised by the salesman that I would have the list that afternoon. I never received the list. Neither the ad for the car or the window sticker list any dealership options that were added to the car. The salesman ask me to send a copy of the window sticker--which I did. I have not received a list of dealership options added to the car, an explanation or a refund. More
by Remorse
Employees Worked With
Marshall Gettes
April 22, 2022
Typical used car salesmen, friendly but once the sale is made you are just a problem if you need to follow up with them. Poor communication, excuses and made-up stories. I give them 3 stars because they did made you are just a problem if you need to follow up with them. Poor communication, excuses and made-up stories. I give them 3 stars because they did kind of fix the problems. More
by texanoa2
Employees Worked With
Marshall, Other salesmen
July 31, 2019
Great Experience! Dealership was clean and well staffed. The inventory was easy to view and the salespeople were helpful in finding us the righ model. Enjoyed the exper Dealership was clean and well staffed. The inventory was easy to view and the salespeople were helpful in finding us the righ model. Enjoyed the experience. More
by William G.
Employees Worked With
Jason March
