Back

Garlyn Shelton Mazda of Temple

Temple, TX

4.3
21 Reviews
Thank You for Choosing Garlyn Shelton Mazda of Temple At Garlyn Shelton Mazda of Temple, we strive for excellence in customer service. When you visit our dealership, you'll find we always make customer service our #1 priority. Let our Mazda specialists help you find a new or pre-owned car that's perfect for you and your family today. Our professional and approachable sales advisors are here to make your car-buying experience as enjoyable and hassle-free as possible. When you walk through the doors of our dealership, you'll be warmly welcomed by our friendly and approachable service and sales advisors.
Contact Dealership

5420 Midway Dr.

Temple, TX

76502

Directions

By Type

Showing 21 reviews

March 27, 2025

Helpful and knowledgeable of equipment relaxed environment. Ease of sale process start to finish even on a scheduled appointment More

by JDM3070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal, Marshall and John
Mar 28, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for the great review! We're glad to hear that you found our team helpful and knowledgeable, and that the sales process was smooth and relaxed from start to finish. We appreciate your feedback and look forward to serving you again in the future! 🚗✨

March 23, 2025

Amazing process from the sales to the finance department. I couldn’t be happier with the overall experience. Worked with Jonathan and I would recommend him to anyone I know. More

by jacob87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan, John and Marshall
Mar 26, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for the fantastic review, Jacob! We're thrilled to hear that you had an amazing experience from sales to finance. It's great to know that Jonathan took excellent care of you—we'll be sure to pass along your kind words. We appreciate your recommendation and look forward to serving you again in the future! 🚗✨

March 16, 2025

This was one of my best experiences in buying a new car. Staff were very friendly and helpful. Answered my questions and explained the confusing details about the cars. Very clean facility. Thanks More

by ABRICKHOUSE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan and his trainee along with John McDaniel on the close.
Mar 17, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for your wonderful review! We're thrilled to hear that this was one of your best car-buying experiences. Our friendly and knowledgeable staff is always happy to answer questions and provide clarity on all details. We also appreciate your kind words about our clean facility. Enjoy your new car, and we look forward to serving you again! 🚗✨

March 14, 2025

Very friendly and attentive. I personally just needed a vehicle that day. They made sure that was done. More

by tonydowell8182
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 17, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for your great review! We're glad to hear that our team was friendly, attentive, and able to get you into a vehicle the same day. We appreciate your support and look forward to serving you again in the future! 🚗✨

February 27, 2025

I went in looking to upgrade my car, but instead I left completely confused about my whole experience. The finance manager kept putting deals in front of me , then he would take them away. At one point the More

by lee.trusignandgraphics
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sal and John
Feb 28, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for sharing your experience. We understand how frustrating and confusing it must have been to go through multiple deal changes and unclear communication during the financing process. Transparency and clarity are essential in any car purchase, and we regret that your experience did not meet those expectations. We would appreciate the opportunity to address your concerns and clarify any misunderstandings. Please feel free to reach out to our management team so we can work toward a resolution. Your feedback is important, and we appreciate the chance to improve.

February 20, 2025

Better than expected sales staff. Spirited negotiations and a fair trade price. Smooth transaction. Overall a pleasant experience. More

by PROPWASHER76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saladin
Feb 21, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for your feedback! We're glad to hear that our sales staff exceeded your expectations and that you had a smooth and fair transaction. We appreciate your support and are happy you had a pleasant experience. We look forward to serving you again in the future! 🚗✨

February 13, 2025

Erik and Marshall went out of their way to provide me with TOP-NOTCH service! I am loyal to the Mazda brand and wanted my new car to be another Mazda. I went to the Mazda dealership online and searched f More

by santiagoj1014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Marshall, John McDaniel
Feb 13, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for your incredible review, Santiago! We're thrilled to hear that Erik, Marshall, and John provided you with top-notch service and made your car-buying experience smooth and enjoyable. It's great to know that Erik’s dedication, attentiveness, and follow-ups made a positive impact, and that Marshall ensured you got the exact Mazda you wanted. We’re also glad that John McDaniel helped you make informed decisions, keeping your monthly payment reasonable without unnecessary extras. Your loyalty to the Mazda brand and trust in Garlyn Shelton Mazda of Temple mean a lot to us. We appreciate your support and look forward to serving you again in the future. Enjoy your new CX-50 Hybrid! 🚗✨

January 31, 2025

Friendly, easy car buying experience. Everyone is very professional. The dealership itself is clean and welcoming. More

by nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal, John, Eric
Feb 03, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for your feedback! We're glad to hear you had a friendly and easy car-buying experience. We appreciate your kind words about our professional team and welcoming dealership. Enjoy your new car!

January 20, 2025

I bought two other vehicles from dealerships in my hometown that I regretted because the Mazda dealership wasn’t nearby. I regret not coming here in the first place. Having owned a Mazda before, the t More

by CRIMSONOMEN13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Pope, John McDaniel
Jan 20, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for sharing your story! We're delighted to hear that your experience with Garlyn Shelton Mazda exceeded your expectations and made you realize the difference we strive to provide. Eric Pope and John McDaniel are dedicated to making the process seamless and informative, and it's wonderful to know they helped make your purchase of the 2025 CX-5 a positive one. We're thrilled you chose us this time around and are happy you're enjoying your new vehicle. Welcome to the Garlyn Shelton Mazda family!

January 17, 2025

Communication with this dealership is nearly impossible. I will definitely not be buying another vehicle from this dealership More

by MANUELSALAZARV5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure
Jan 20, 2025 -

Garlyn Shelton Mazda of Temple responded

Thank you for sharing your concerns. We deeply regret that your experience with our communication did not meet expectations. This is not the standard we strive to uphold, and we take your feedback seriously as we work to improve our processes. If there's anything we can do to address your concerns or assist further, please don’t hesitate to let us know. We hope to have the opportunity to earn back your trust in the future.

1