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Garlyn Shelton Cadillac
Temple, TX
31 Reviews
About Us Thank You For Choosing Garlyn Shelton Cadillac
The team at Garlyn Shelton Cadillac would like to welcome you to our dealership in Temple, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Temple, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Temple count on the high-quality vehicles and services found at Garlyn Shelton Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 31 reviews
September 23, 2022
A great place to get a very good deal on a new or used vehicle. An outstanding Service Department after the sale. This dealership has outstanding employees and they are very knowledgeable about the vehicl vehicle. An outstanding Service Department after the sale. This dealership has outstanding employees and they are very knowledgeable about the vehicles they sell and service. A great place to visit. I had an outstanding experience on my last visit. More
by Smokinjoe101
Employees Worked With
Dennis, Brian Duble
June 24, 2022
I purchased a 2018 BMW 330e from Garlyn Shelton Cadillac, on or around 08 March 2022. Since purchasing this vehicle, I have not yet received my permanent license plates or registration. My original Dealer on or around 08 March 2022. Since purchasing this vehicle, I have not yet received my permanent license plates or registration. My original Dealer Temporary Tags expired in May. Since the Dealer Tags expired, I have had to get two additional sets of Temporary Tags from the DMV. These Temporary Tags are $30 a piece, and are only good for 30 days. Although Garlyn Shelton has promised to reimburse me for the Temporary Tags, it has not yet happened. In addition to having to not being reimbursed for these Temporary Tags, I have used valuable work vacation hours waiting in DMV lines. Worst of all, the last time I had to go, the DMV was so packed that my daughters had to sit on the floor. Now I am being contacted by my bank, saying that since they do not have my Title with them listed as the lien holder, that my loan APR is in jeopardy. To say this experience has been inconvenient, is an understatement. I have contacted Garlyn Shelton Cadillac dozens of times over the course of the past few months. They have informed me that they do not have the Title to the car I purchased, and therefore cannot get the permanent plates nor Registration. None of this information was provided to me when I originally purchased the car. All I have been given is excuses, and empty promises. My time, money, and patience has been tested throughout this entire process. Texas State has Lemon Laws, in my opinion this is an administrative Lemon. More
by christophernelson1986
Employees Worked With
Brian Duble
June 04, 2022
This couldn’t have been a better buying experience. We worked with Max and Jaime. Highly recommended! No stress-no pressure! We will purchase from this dealership again! Everyone at this dealershi We worked with Max and Jaime. Highly recommended! No stress-no pressure! We will purchase from this dealership again! Everyone at this dealership was helpful and polite. In the market for a car-check them out first! More
by Bob_willis
Employees Worked With
Maximus, Jaime
December 17, 2021
THEY TOOK CARE OF MY EXISTING PROBLEM(BATTERY) AND SUGGESTED SERVICE ON MY TRUCK FOR THE 30,000 MILE SERVICE WHICH I HAD 50,000 PLUS ON MY TRUCK.ALSO REPLACED MY SENSOR.THEY KEEP ME IN THE LOOP AND PR SUGGESTED SERVICE ON MY TRUCK FOR THE 30,000 MILE SERVICE WHICH I HAD 50,000 PLUS ON MY TRUCK.ALSO REPLACED MY SENSOR.THEY KEEP ME IN THE LOOP AND PROVIDED SHUTTLE SERVICE. More
by JWT
Employees Worked With
Brian Duble
November 30, 2021
I had a great experience at this place! It was a seamless and easy going experience, everyone made me feel like I was a king! Highly recommend and easy going experience, everyone made me feel like I was a king! Highly recommend More
by mteague
Employees Worked With
Charlie Persilver, Brian Duble
November 27, 2021
It’s been a month since my temp tags expired. Countless attempts on my part to try to resolve it. Lie after lie…it’s in the mail…we have overnighted it…we will email you a temp tag….ALL lies. Try asking to attempts on my part to try to resolve it. Lie after lie…it’s in the mail…we have overnighted it…we will email you a temp tag….ALL lies. Try asking to speak to a manager…none seem to be available. Thankfully there has been nothing wrong with the truck because I am sure they would drop the ball based on our experience of simply getting our plates to us…which we paid them to do. Military families, if you want some really crappy service, head to Garland Shelton GMC in Temple Texas. Ask for Steve, our sales person, because that’s where the failure to follow through on anything he said began. That what I call lying. More
by Vamamabear
Employees Worked With
Steve, Andy and Matt
