Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garlyn Shelton Cadillac
Temple, TX
37 Reviews
About Us Thank You For Choosing Garlyn Shelton Cadillac
The team at Garlyn Shelton Cadillac would like to welcome you to our dealership in Temple, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Temple, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Temple count on the high-quality vehicles and services found at Garlyn Shelton Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 37 reviews
February 10, 2024
They told me that I was required to finance the new vehicle through them since I lived so far away from the dealership. I told them to F off! It's my money and I will or will not finance through whom vehicle through them since I lived so far away from the dealership. I told them to F off! It's my money and I will or will not finance through whomever I want. More
by mrencore92
Employees Worked With
M Plamer, Brian Duble
May 06, 2023
Deceitful. Posts pictures of vehicles that are not available just to lure customers in and try to sell them more expensive cars! Posts pictures of vehicles that are not available just to lure customers in and try to sell them more expensive cars! More
by Jassed29
Employees Worked With
Brian Duble
March 28, 2023
Traded in our 2020 Cadillac Escalade for a 2023 Cadillac XT6. We love our new XT6. Hannah was great to deal with. Winnie (Finance Manager) we have been dealing with her for many years and she knew want we n XT6. We love our new XT6. Hannah was great to deal with. Winnie (Finance Manager) we have been dealing with her for many years and she knew want we needed. General Manager Ernesto has a great team to work with. Steve the (Cadillac Ambassador) took great deal time helping us to understand all the features of Cadillac XT6 in detail. And we have been a loyalty customer for 38 year and always has great experience from start to finish. More
by barneymiles
Employees Worked With
Brian Duble
February 21, 2023
We recently had a great experience purchasing a used Chevy Tahoe at Garlyn Shelton Buick GMC. We especially loved our sales guy JD! He was knowledgeable, personable, and just made the whole experience f Chevy Tahoe at Garlyn Shelton Buick GMC. We especially loved our sales guy JD! He was knowledgeable, personable, and just made the whole experience fun. Any problem we encountered, he was very responsive and quick to work out a plan to get it fixed. We have been really impressed with the integrity of this dealership/company - everything they promised was delivered on and everyone has really gone the extra mile to provide us with the best possible vehicle, even after the sale was completed. I usually hate the whole car buying process, but this was by far the easiest and most pleasant experience I've ever had. Thank You! More
by DGripp
Employees Worked With
JD Robinson, Brian Duble
November 22, 2022
Stay far away! ! Ordered a new GMC Yukon XL w/ the Duramax engine back in April. Put down a large down-payment hoping to speed up the process. The first 'sales adv ! Ordered a new GMC Yukon XL w/ the Duramax engine back in April. Put down a large down-payment hoping to speed up the process. The first 'sales advisor' quit and no one from the dealership thought it good to let me know. The only way to get info from them was to physically stop in a speak to someone. "We moved you up to priority one" what ever that means. Long story short, we cancelled the order and went to Glenn Polk in Gainesville where they had one in stock which we purchased. More
by anonymoid
Employees Worked With
Brian Duble
September 23, 2022
A great place to get a very good deal on a new or used vehicle. An outstanding Service Department after the sale. This dealership has outstanding employees and they are very knowledgeable about the vehicl vehicle. An outstanding Service Department after the sale. This dealership has outstanding employees and they are very knowledgeable about the vehicles they sell and service. A great place to visit. I had an outstanding experience on my last visit. More
by Smokinjoe101
Employees Worked With
Dennis, Brian Duble
June 24, 2022
I purchased a 2018 BMW 330e from Garlyn Shelton Cadillac, on or around 08 March 2022. Since purchasing this vehicle, I have not yet received my permanent license plates or registration. My original Dealer on or around 08 March 2022. Since purchasing this vehicle, I have not yet received my permanent license plates or registration. My original Dealer Temporary Tags expired in May. Since the Dealer Tags expired, I have had to get two additional sets of Temporary Tags from the DMV. These Temporary Tags are $30 a piece, and are only good for 30 days. Although Garlyn Shelton has promised to reimburse me for the Temporary Tags, it has not yet happened. In addition to having to not being reimbursed for these Temporary Tags, I have used valuable work vacation hours waiting in DMV lines. Worst of all, the last time I had to go, the DMV was so packed that my daughters had to sit on the floor. Now I am being contacted by my bank, saying that since they do not have my Title with them listed as the lien holder, that my loan APR is in jeopardy. To say this experience has been inconvenient, is an understatement. I have contacted Garlyn Shelton Cadillac dozens of times over the course of the past few months. They have informed me that they do not have the Title to the car I purchased, and therefore cannot get the permanent plates nor Registration. None of this information was provided to me when I originally purchased the car. All I have been given is excuses, and empty promises. My time, money, and patience has been tested throughout this entire process. Texas State has Lemon Laws, in my opinion this is an administrative Lemon. More
by christophernelson1986
Employees Worked With
Brian Duble
