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Garlyn Shelton Cadillac

Temple, TX

Overview
Reviews
Vehicles
4.0
40 Reviews
About Us Thank You For Choosing Garlyn Shelton Cadillac The team at Garlyn Shelton Cadillac would like to welcome you to our dealership in Temple, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Temple, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Temple count on the high-quality vehicles and services found at Garlyn Shelton Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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5625 S. General Bruce Dr

Temple, TX

76502

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Showing 40 reviews

January 19, 2025

The dealership was top notch. The staff was very knowledgeable and helpful. I would highly recommend them to anyone. More

by RANDYCRUMBLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eloy Aguayo
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Jan 20, 2025 -

Garlyn Shelton Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that our knowledgeable and helpful staff made your visit enjoyable. Your recommendation means the world to us, and we look forward to serving you again in the future!

January 16, 2025

Hanna was professional, and courteous through out the process. Great experience working with Hanna. This was my second time working with Steve and he continues do an excellent job reviewing all functions More

by EZW4139
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanna Carter - Steve Welch
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Jan 16, 2025 -

Garlyn Shelton Cadillac responded

Thank you for sharing your positive experience! We're thrilled to hear that Hanna was professional and courteous throughout the process, and that you had another excellent interaction with Steve. We’re so glad they could make your car-buying journey smooth and enjoyable. We look forward to assisting you again in the future!

December 31, 2024

Great experience. Matt Gray is an elite salesman. Best experience I’ve had yet buying a car. More

by Joseph_w_brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Gray
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Dec 31, 2024 -

Garlyn Shelton Cadillac responded

Thank you for sharing your fantastic experience! We're thrilled to hear that Matt Gray provided you with an elite car-buying experience. It means a lot to us that this was the best experience you've had yet. We truly appreciate your business and look forward to serving you again in the future! 🚗

December 23, 2024

The Service Department took care of my recall, Liz handled my situation with expertise and care. More

by edwardsn65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
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Dec 23, 2024 -

Garlyn Shelton Cadillac responded

Thank you for your feedback! We’re thrilled to hear that our Service Department was able to take care of your recall efficiently and that Liz provided you with expert and caring assistance. We appreciate your trust and look forward to serving you again in the future!

December 20, 2024

Definitely seem to maintain a very professional dealership. The staff does an excellent job in customer service. More

by AIRPORTAUTOSALESKILLEEN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
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Dec 23, 2024 -

Garlyn Shelton Cadillac responded

Thank you for your kind words! We’re delighted to hear that you found our dealership professional and that our staff provided excellent customer service. Your feedback means a lot to us, and we look forward to continuing to serve you in the future.

December 18, 2024

Harvey was professional, and courteous, and exemplified knowledge of the vehicle we wanted. We highly recommend Harvey to assist you in purchasing your next vehicle. Excellent service. More

by ladykettles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Payne
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Dec 19, 2024 -

Garlyn Shelton Cadillac responded

Thank you for your thoughtful feedback! We’re delighted to hear that Harvey provided you with professional, courteous, and knowledgeable service while assisting with your vehicle purchase. Your recommendation means a lot, and we’re thrilled to know he made your experience excellent. We appreciate your support and look forward to serving you again in the future. Enjoy your new vehicle!

December 17, 2024

Good product but slow and poor communication. Not helpful when buying from out of state. More

by lindybeth88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hannah
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Dec 18, 2024 -

Garlyn Shelton Cadillac responded

Hi Lindy, Thank you for your feedback. We’re glad you’re satisfied with the product and appreciate you bringing your concerns to our attention. We understand that buying from out of state can sometimes present unique challenges, and we strive to make the process as smooth as possible. Your input helps us identify areas for improvement, and we’re always looking for ways to enhance the experience for our customers. If there’s anything further we can assist you with, please don’t hesitate to let us know.

December 03, 2024

Darvon was very helpful Steve helped program my can and he was very helpful. Thank you More

by ANJACK09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 04, 2024 -

Garlyn Shelton Cadillac responded

Thank you for sharing your experience with us! We’re delighted to hear that our team was very helpful during your visit. Providing excellent customer service is always our priority, and it’s great to know we met your expectations. If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!

November 27, 2024

Salesman Matt and Finance Rep Jamie provided excellent customer service and handled all my needs. I recommend the Garlyn Shelton dealership to my family, friends and colleagues! More

by LOLETE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Jamie and Winnie
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Nov 27, 2024 -

Garlyn Shelton Cadillac responded

Hi Lolete, thank you for leaving us and the team such an excellent review and recommendation to come see us!

October 01, 2024

I had a problem with the service department getting my vehicle parts in. They took care of my issue and I am pleased. Failure to communicate will cost you money. More

by William Cottrell
Recommend Dealer
Yes
Employees Worked With
Walt and Jim
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Oct 02, 2024 -

Garlyn Shelton Cadillac responded

Hi William, thank you for taking the time to reach out about your recent visit with our service department. We are always looking for ways to improve ourselves and the experience of our customers and will use your comments here as such.

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