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Garlyn Shelton Buick GMC

Temple, TX

Overview
Reviews
Vehicles
4.7
25 Reviews
At We Strive to Provide Exceptional Customer Service. Our professional sales advisers are here to make your buying experience as enjoyable and hassle-free as possible. When you walk through the doors of our dealership, you'll be warmly welcomed by our friendly service and sales staff. Whether you need that starter car for a first-time driver or just want to experience the excitement of your first new car, truck, or SUV, we have them all. And if a more luxurious taste is what you want - we have those as well. We offer cars for life. Your relationship with Garlyn Shelton doesn't end with your purchase. The experts in our service and maintenance department will be there to make sure your vehicle runs smoothly. We also make your visit worry-free with our new automatic drive-through doors, to get you out of the Texas weather. Our customer service lounge features pastries, drinks, a coffee bar, and free wifi. And every time your car is in for service it will be clean when you pick it up. Our goal has always been to provide the highest level of customer service. This dedication has won Garlyn Shelton Buick GMC many awards through the years with General Motors. For over forty years, the Garlyn Shelton name has served as a symbol for honesty,integrity and the best possible customer service available. Looking into the future - we will continue this legacy - and that's our promise to you!
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5625 S General Bruce Dr

Temple, TX

76502

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Showing 25 reviews

February 16, 2025

They were great to work with and listened to my wants and needs. Everyone was very helpful and wanted to keep my business local. More

by KORY.CRADDICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eloy Aguaoy
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Feb 17, 2025 -

Garlyn Shelton Buick GMC responded

Thank you for your review, Kory! We're glad to hear that our team listened to your needs and provided a great experience. We appreciate your support and your commitment to keeping business local. We look forward to serving you again in the future! 🚗✨

February 06, 2025

Our sales representative Joseph was by far our biggest selling point. He knew the vehicles, listened to what we wanted and had a wonderful personality. Would consider buying another car from here just bec More

by txbrooke1996
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph
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Feb 07, 2025 -

Garlyn Shelton Buick GMC responded

Thank you for your fantastic review! We're delighted to hear that Joseph provided such a great experience by listening to your needs and sharing his knowledge. It's wonderful to know he made such a positive impact on your car-buying journey. We appreciate your support and look forward to assisting you again in the future! 🚗✨

February 03, 2025

Had a great experience. The staff was friendly, finance officer was great. I really feel like they cared about me. More

by Douglas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew, winnie
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Feb 03, 2025 -

Garlyn Shelton Buick GMC responded

Thank you, Douglas! We're glad to hear you had a great experience with our team. Customer care is our priority, and we appreciate your kind words. Let us know if we can assist you in the future!

February 01, 2025

Brandon and Jimmy helped me find and purchase my dream vehicle. Quick and easy. Super knowledgeable and very helpful. More

by KRYSTAL_NIELSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Jimmy
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Feb 03, 2025 -

Garlyn Shelton Buick GMC responded

Thank you, Krystal! We're so glad Brandon and Jimmy could help you find and purchase your dream vehicle. We appreciate your kind words and look forward to serving you again in the future! Enjoy your new ride! 🚗💨

February 01, 2025

I recently had a fantastic experience with Matt at Garlyn Shelton Buick GMC. His friendly demeanor, expert knowledge, and genuine care made the entire process smooth and enjoyable. I highly recomme More

by johngunnels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
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Feb 03, 2025 -

Garlyn Shelton Buick GMC responded

Thank you, John! We're thrilled to hear that you had a fantastic experience with Matt at Garlyn Shelton Buick GMC. Providing smooth and enjoyable service is what we strive for. We appreciate your recommendation and look forward to assisting you again in the future!

January 31, 2025

Fabulous sales staff, Fabulous financial services, Fabulous service. I love my new vehicle. Great Experience More

by sandbox_surfing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey
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Jan 31, 2025 -

Garlyn Shelton Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our sales, finance, and service teams. Enjoy your new vehicle! 🚗✨

January 31, 2025

Have purchased many vehicles over the years and this was by far the best experience I’ve had. Transparent and responsive. In fact, have already recommended several friends call Drew for their upcoming purch More

by jason.shanks72
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Cizik
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Jan 31, 2025 -

Garlyn Shelton Buick GMC responded

Thank you for your wonderful feedback! We're so glad to hear that this was your best car-buying experience yet. Transparency and responsiveness are what we strive for, and we truly appreciate your recommendations. We look forward to helping your friends with their future purchases! 🚗👏

January 31, 2025

My sales advisor, Matt, is the best. He was thorough with showing me the car benefits. This is my 2nd purchase with Matt. The dealership never pushed nor pressured me in any way. Co More

by TERIMCKOWN
Recommend Dealer
Yes
Employees Worked With
Mattew Gray, Steve Welcj
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Jan 31, 2025 -

Garlyn Shelton Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Matt provided such a thorough and pressure-free experience for your second purchase. It's great to know the process was enjoyable and stress-free. We appreciate your trust and look forward to assisting you again in the future! 🚗✨

January 28, 2025

Welcoming and friendly staff. . Very comfortable experience. Not pushed into buying at all. Given time to make our decision and not pushed into a truck we might not be totally happ More

by GIESEK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Green, from BMW, Matt Gray and Jimmy Wilcox
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Jan 29, 2025 -

Garlyn Shelton Buick GMC responded

Thank you for your review! We're glad to hear that you had a comfortable and pressure-free experience while choosing your new truck. We appreciate your trust in us and are thrilled that you're happy with your purchase. Enjoy your new ride!

January 23, 2025

The customer service has been awful and they sold me a vehicle that has an insurance claim without informing me and then tried to con me into signing a piece of paper saying I knew about it. More

by frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby and mike
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Jan 23, 2025 -

Garlyn Shelton Buick GMC responded

Thank you for bringing this to our attention, Frank. We take customer concerns seriously and regret that your experience didn’t meet expectations. Transparency and trust are core to our values, and your feedback highlights areas we need to address. If you'd like to discuss this further, please feel free to reach out directly so we can work towards a resolution. Your satisfaction is important to us. Thank you for sharing your concerns.

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