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Gardena Nissan
Gardena, CA
481 Reviews
As you walk onto our property, you can expect to be treated with the courtesy and the respect you deserve. We value your business; we will listen and understand what your needs are and try our best to fulfill them. Our employees will treat you with honesty and fairness from the beginning of our relationship forward. Our dealings will be open and uncomplicated because we value our relationship with you, your family and friends.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 481 reviews
November 17, 2019
I just worked with Jose Soto. He's so nice and try to help us with everything. I recommend to come here with your new car and have a good service. help us with everything. I recommend to come here with your new car and have a good service. More
by Chau Do
Employees Worked With
Jose A Soto, Dave Kusumi
October 28, 2019
Excelente servicio, muy pacientes y profesionales. Siempre tratan de ayudar al cliente. Muy feliz de haber hecho una compra con Nissan. Se lo recomendaría a mi servicio, muy pacientes y profesionales. Siempre tratan de ayudar al cliente. Muy feliz de haber hecho una compra con Nissan. Se lo recomendaría a mi familia, gracias al sr. Jose Soto y a todos los que nos ayudaron. More
by Soki
Employees Worked With
Jose soto
October 21, 2019
No Communication - Feels like I've been ripped off I purchased the maintenance package when I purchased my car. Took car in this past Friday and received terrible service. I explained to the adviser I I purchased the maintenance package when I purchased my car. Took car in this past Friday and received terrible service. I explained to the adviser I was traveling to San Diego for my son's birthday and need an oil change. They performed the o change and the adviser never spoke to me, I was only called by the cashier to sign and pick up my car. It was not until I returned home i received an e-mail stating I had a broken CV boot that required immediate attention. When I called Gardena Nissan to complain no one answered the phone, I had to press sells and by transferred the Service manager and adviser were not helpful just stated this was there policy, There was no general manger available to speak with. The manager told me if I wanted to complain to complete the survey. I would not recommend anyone purchasing the maintenance package, it is a rip off. This is my second Nissan I purchased from Gardena Nissan and at the end of my lease I will not return or do business with them again. More
by pantwine
Employees Worked With
Chris , Dave Kusumi
October 17, 2019
The Best Experience Ever!! Jose Soto and the rest of the gardena staff that helped,Thank you so much for an amazing experience, we went in with doubt but not only denied the fir Jose Soto and the rest of the gardena staff that helped,Thank you so much for an amazing experience, we went in with doubt but not only denied the first round Jose and the managers continued to give us options on how we can make it work ,even when it looked like no hope but the compassion Jose has in this field is amazing, We never felt pushed into anything ,it was just an AMAZING EXPERIENCE! Thank You Jose Soto and the rest of Gardena Nissan for unforgettable experience!! We are owners of 2019 Sentra :)) More
by TNT1228
Employees Worked With
Jose Soto
September 17, 2019
Pretty good with explaining things I’m giving a five star rating because I was helped and made sure I left satisfied with my brand new 2020 Nissan Altima and I love it I’m giving a five star rating because I was helped and made sure I left satisfied with my brand new 2020 Nissan Altima and I love it More
by Martin
Employees Worked With
Mohammed, Alvaro
August 17, 2019
New car Painless and fulfilling. I was happy to buy a car here and would come back hopefully not too soon though. Thank you for the experience Painless and fulfilling. I was happy to buy a car here and would come back hopefully not too soon though. Thank you for the experience More
by Melissamack
Employees Worked With
Dave Kusumi
August 02, 2019
Good customer Service They were very helpful and good customer service. Juan zuniga and Muhammed did good job! Helped with very friendly nature from start to finish of the They were very helpful and good customer service. Juan zuniga and Muhammed did good job! Helped with very friendly nature from start to finish of the deal. More
by Sunny
Employees Worked With
Juan Zuniga
June 28, 2019
Chris Hinojosa Ok where do I begin I have been coming to Nissan for a while and I must admit Chris has to be the best service rep at Gardena Nissan I have ever had t Ok where do I begin I have been coming to Nissan for a while and I must admit Chris has to be the best service rep at Gardena Nissan I have ever had the pleasure of working with ! He is pleasant, professional, and super detailed when explaining anything about my car! He never gives me the run around she is always honest and that means a lot to me. I wish three were more reps like him although I must say all the reps are nice but Chris is Great/ exceptional thank you Nissan for hiring a representative like Chris to represent your company ! if I could give him 20 stars I would. Thank you More
by Love
Employees Worked With
Dave Kusumi
May 27, 2019
Service was great! Via was great! Her customer service skills were excellent and she was very pleasant! She was very knowledgeable! Unfortunately, we were unable to make Via was great! Her customer service skills were excellent and she was very pleasant! She was very knowledgeable! Unfortunately, we were unable to make a deal. More
by Rogu
Employees Worked With
Via, Dave Kusumi
May 24, 2019
Customer I gave Nissan dealer excellent rating I love what they did took me out of bad experience of another car dealer I’m rating them 5 star👍 I gave Nissan dealer excellent rating I love what they did took me out of bad experience of another car dealer I’m rating them 5 star👍 More
by Michele123
Employees Worked With
Juan Zuñiga Jr, Dave Kusumi
