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Gardena Nissan
Gardena, CA
372 Reviews
As you walk onto our property, you can expect to be treated with the courtesy and the respect you deserve. We value your business; we will listen and understand what your needs are and try our best to fulfill them. Our employees will treat you with honesty and fairness from the beginning of our relationship forward. Our dealings will be open and uncomplicated because we value our relationship with you, your family and friends.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 372 reviews
October 15, 2010
I dropped the car off because engine shut off when stopping and got a rental car. Advisor said he will call me by 7 but didn't so I called next morning and they still didnt find out the problem and a stopping and got a rental car. Advisor said he will call me by 7 but didn't so I called next morning and they still didnt find out the problem and asked about my previous problems with the car. Told I took it in right after I purchased the car and said it might be a lemon. He called back later said brake fuse was missing and accused me of doing something to the car. He was sarcastic and said did the fuse disintegrate by itself? told him I did not touch the car and he said he will put that in the statement. He said they had replaced the fuse and that fixed the car, so pick it up. I dropped my rental car off, picked up the paperwork and waited for them to bring the car. I saw a guy backing the car out, but the engine shut off again. He then calls over 2 mechanics and the service advisor because obviously the car was not fixed. Advisor drove the car to the service directors office,opened the hood and called me over. He said the car is acting strange. I asked him why he called me if the car is not fixed. He then started being nasty and said since the word “lemon” was mentioned hours earlier he can’t fix the car anymore and I have to take it to corporate. Advisor said since I drove the car in I better drive it out and just walked off. I had no choice but to drive my car out stopping many time on the way back in the middle of the road. What can I do in a situation like this? This is the worst service I have ever received. They just wasted 2 days of my life and just left me hanging. More
by infantry98
Employees Worked With
Pat
September 15, 2010
I went in for an oil change on my 2007 maxima sep.11 2010 and the service writer Gary Emery tried to tell me all my fluids were bad and needed to be changed. I had just got all the fluids serviced at south b and the service writer Gary Emery tried to tell me all my fluids were bad and needed to be changed. I had just got all the fluids serviced at south bay nissan 3 months prior. He then tried to say my timing chain was noisy but again I had that done 9 months ago at cerritos nissan. The service manager came out of his office and was yelling at all his service writers in front of the customers. Very unprofessional! If that's how the service is at gardena, I won't be taking my car there. I guess that 18.88 oil change means you get what you pay for. Very bad service!!! More
by voltron
Employees Worked With
Brian Brennan
