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Gardena Honda - Service Center

Gardena, CA

4.6
1,491 Reviews
Call Service Center (424) 340-9300

1,491 Reviews of Gardena Honda - Service Center

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March 24, 2025

Great job with time and customer service. They were done in the time frame estimated. More

by deserine.estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Mar 25, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, Deserine! We're thrilled to hear you had a positive experience with our timing and customer service. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 24, 2025

Fast and easy didn’t really had to wait that long. I would recommend even on busy days to come in for oil change More

by Joze fig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Mar 25, 2025 -

Gardena Honda responded

Joze, we’re thrilled to hear you had a fast and easy experience! Your recommendation means a lot to us, and we’re glad you found our service efficient even on busy days. Thanks for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 24, 2025

Service Rep was very helpful and helped me choose type of service I needed and accepted my coupons. Upon completion I was given a detailed report of the service. This helps me monitor how my car is aging and More

by sanders_mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
Report | Print
Mar 26, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that our service rep assisted you effectively and provided a detailed report. Keeping our customers informed about their vehicle's needs is a priority for us. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 23, 2025

Great & fast service! Friendly staff :) Best in town! Big variety of cars and they are also very attentive to your needs! More

by PATSYA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mili, Jose, Mike
Report | Print
Mar 24, 2025 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear you enjoyed our service and found our team helpful. We take pride in our car selection and customer care. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 23, 2025

I love how welcoming and respectful Dale is. He is very very nice and gave me more than enough information about what was being done to my car while it was being worked on. He also kept me updat More

by samaiya lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Mar 24, 2025 -

Gardena Honda responded

Samaiya, thank you for your fantastic review! We're thrilled to hear about your positive experience with Dale. Our team prides itself on transparency and respect, and it’s great to know that Dale exceeded your expectations. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 23, 2025

Service rep was good at explaining what service and repairs were to be performed as well as final costs. Facility was clean. Wait time was good. Service shuttle was offered for free but arrival time w More

by Ghaddad
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Mar 24, 2025 -

Gardena Honda responded

We're happy that overall you had a quality experience. We appreciate the heads-up regarding the shuttle. We'll make sure to do a better job of keeping it on schedule so guests aren't inconvenienced like this. We hope that your Honda is treating you well and we look forward to providing you with a 5-star experience at your next visit. See you then. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

Mar 24, 2025 -

Gardena Honda responded

Thanks for your feedback, Ghaddad! We’re glad you had a positive experience with our service rep and facility. We apologize for the shuttle delays and appreciate your patience. Your insights help us improve, and we hope to provide an even better experience next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 22, 2025

Always fast service! The employees are super nice and informative definitely will recommend to others. More

by Yuliana Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
Report | Print
Mar 24, 2025 -

Gardena Honda responded

Yuliana, thanks for your fantastic review! We're thrilled to hear you experienced our quick service and friendly team. Your recommendation means a lot to us, and we can't wait to welcome you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 22, 2025

After service most times when car is put back together. There is always something not put back right or at all.. clips ,pins, screws etc .. More

by Brotha D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis
Report | Print
Mar 24, 2025 -

Gardena Honda responded

It's important your vehicle is returned to you with these items put back where they were originally. This is something we will be addressing with our service team and should you like to discuss this or anything else further, please call me directly at 424-340-2190. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

March 21, 2025

I was grateful to have Jairo Baeza helping me with the service on my CRV. More

by ROBERTTHOMAS301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
Mar 24, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, Robert! We're thrilled to hear that Jairo provided you with excellent service for your CRV. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 21, 2025

They provide great customer service and are very helpful when I bring in a car for service More

by Almendaresmonica58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
Report | Print
Mar 24, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our customer service team. Your satisfaction is our priority, and we look forward to continuing to assist you with your car service needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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