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Gardena Honda - Service Center

Gardena, CA

4.6
1,519 Reviews

1,519 Reviews of Gardena Honda - Service Center

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October 23, 2024

I have come to this dealer to fix my car since I bought it in 2017 and they have always provided top notch service. More

by JANG.WANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Oct 24, 2024 -

Gardena Honda responded

Thank you for being a loyal customer since 2017! We’re thrilled to hear you’ve consistently received top-notch service. Your support means a lot to us, and we look forward to continuing to serve you in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 23, 2024

Had nothing but bad experiences at this dealership in the past but had a good experience with Benny today, who seemed genuinely honest and took the time to review the issues and priorities with me without tr More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Oct 24, 2024 -

Gardena Honda responded

Dee, we’re thrilled to hear about your positive experience with Benny! It's great to know he provided the honest, supportive service you deserve. Thank you for giving us another chance, and we look forward to continuing to improve your experience with us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 23, 2024

Great service provided by my advisor! He turned the two previous negative experiences to a very positive one. It is people like him that wins customers back. I praise him for his exceptio More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Oct 24, 2024 -

Gardena Honda responded

Thanks for sharing your experience, Vee! We're thrilled to hear about the exceptional service you received from your advisor. It's wonderful to know he turned things around for you. We truly appreciate your kind words and will make sure to recognize his outstanding efforts. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 23, 2024

Before I went I was told all the things my car was going to get service on. When I got there nothing was covered except the oil change. No tire rotation. Nothing. And what was wrong was not covered. Actuall More

by A.ILEANA003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 24, 2024 -

Gardena Honda responded

We appreciate you stopping by with your Honda and we're discouraged to see you drove home dissatisfied. At your convenience, I'd like the opportunity to learn more about what transpired, so we can make sure to address this appropriately. Please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 22, 2024

Mike in service! ! He’s the goat, great customer service, always kept it real and he know his stuff, if you have any problem with your car go see Mike and he’ll get yo More

by KANGCHARASOM21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 04, 2024 -

Gardena Honda responded

Mike is awesome and it's no surprise that he takes great care of you. We can't wait to share this positive feedback with him and we can't wait to see you here at your next visit. Hope all is well. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

Benny is very helpful and explained what wrong with my car and what needs to repair. The service is satisfied. Thanks you More

by Diane T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
Oct 22, 2024 -

Gardena Honda responded

Diane, we’re thrilled to hear about your positive experience with Benny! Our team strives to provide clear explanations and excellent service. Thanks for taking the time to share your thoughts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

People was very friendly and very helpful. Took care of my car. And we're on time More

by Betty Tatum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Oct 22, 2024 -

Gardena Honda responded

Betty, we’re thrilled to hear you had such a positive experience! Our team takes pride in being friendly and efficient. Thank you for your kind words and for choosing us to take care of your car! We look forward to serving you again. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

Service was quick and easy. Glad I paid for Honda care. With an early appointment was the way to go. More

by dkinger310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Oct 22, 2024 -

Gardena Honda responded

Thanks for your feedback! We're thrilled to hear you had a quick and easy experience. Early appointments really do make a difference. Enjoy your Honda Care benefits! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

I love this dealer they are kinda and respectful. They work with you and fast! You are in and out of there fulfilling your needs More

by ERIC.SERRANO2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Oct 22, 2024 -

Gardena Honda responded

Thanks for the fantastic review, Eric! We're thrilled to hear you had a great experience with our team. Providing speedy and respectful service is our priority, and we appreciate your kind words. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

October 21, 2024

Need to improve in service offers for customers and tell them exactly what cars really need More

by CRISTYANMARADIAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Oct 22, 2024 -

Gardena Honda responded

Cristyan, Transparency is very important, which is why we appreciate you taking the time to share this feedback. Should you like to discuss any concerns you have in further detail, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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