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Gardena Honda - Service Center

Gardena, CA

4.6
1,517 Reviews
Call Service Center (424) 340-9300

1,517 Reviews of Gardena Honda - Service Center

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November 04, 2024

They are always on it! Very helpful and thorough. The work they do is professional too. I haven't had a problem with the service. More

by mariozluv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the name of the person who helped me but he was,GREAT
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Nov 05, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that you find our service helpful and professional. Your satisfaction motivates us to keep delivering our best. Looking forward to continuing to support you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 04, 2024

Gardena Honda is always timely with their service. Everyone is always helpful and respectful. Customer service is great. More

by REYESSUSAN012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
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Nov 05, 2024 -

Gardena Honda responded

We’re thrilled to hear you had a positive experience with our timely service and helpful staff. Your satisfaction means a lot to us, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 04, 2024

Excellent service and art auregui is the an exelente person yo contact and best service helping in every question I have. More

by HOUDY201036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art auregui
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Nov 05, 2024 -

Gardena Honda responded

Thank you, Houdy! We’re thrilled to hear you had such a positive experience with Art Auregui. Our team is always here to assist with any questions. Your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 04, 2024

Everything Excellent except express service let wait 3 Hrs.isn’t not called express service More

by HASSSNOPEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
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Nov 05, 2024 -

Gardena Honda responded

We appreciate your patience and your feedback. We hope your Honda is treating you well and we look forward to completing basic services in a much more timely manner at your next visit. See you then. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 04, 2024

Very professional, a very attentive to the customer good customer service very understanding treat you like family that servers overall is excellent More

by floydwhitfield88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Nov 05, 2024 -

Gardena Honda responded

Thank you for your stellar rating, Floyd! We're thrilled to hear our team delivered a 5-star service experience. We look forward to providing you with another excellent visit in the future. Take care! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 03, 2024

Benny is a great service tech. Easy scheduling online or over the phone. Great communication before, during and after service. More

by Majenni.nixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Nov 04, 2024 -

Gardena Honda responded

Thanks for the awesome review, Majenni! We're thrilled to hear that Benny provided excellent service and that you found our scheduling process easy. Your feedback on communication means a lot to us. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 03, 2024

Easy and fast It was fast and easy service. I received an eta of when my car would be done and it was even done early and Arturo told me what time the dealership closed so that i could pick up More

by Yamamoto_lisa
Recommend Dealer
Yes
Employees Worked With
Arturo
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November 03, 2024

Clean, service was quick, and i received my car back within the estimated service time More

by Yamamoto_lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Nov 04, 2024 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our quick service and timely car return. Your satisfaction is our priority, and we appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 03, 2024

Normally I am very pleased with the dealership. However, they fell from grace with this visit. More

by FATHEADLEROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kal
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Nov 04, 2024 -

Gardena Honda responded

It's discouraging to see you didn't receive the quality service you've been accustomed to receiving here. We want to provide you with 5-star service each time, which is why I'd like the opportunity to learn more about where we fell short. At your convenience, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 02, 2024

I had excellent care by Service advisor Art. He explained what service my car required which was handled promptly. I wish there was a complimentary car wash or detailing provided, as it was a n More

by nburntt8104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauregui
Report | Print
Nov 04, 2024 -

Gardena Honda responded

We're very happy to see that Art provided you with both quality and informative service. We appreciate your feedback regarding the complimentary wash. This is definitely something we'll be sure to take into account, as we always want to be as accommodating as possible. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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