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Gardena Honda - Service Center

Gardena, CA

4.6
1,488 Reviews

1,488 Reviews of Gardena Honda - Service Center

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April 06, 2025

The cashier was not helpful, rude and lack basic customer service skills, also I didnt receive my 20% discount. More

by HondaSurvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Apr 07, 2025 -

Gardena Honda responded

Thank you for taking the time to share your experience. We're disappointed to read about this negative interaction with a member of our team and would like the opportunity to speak with you about this further, as well as look into why this discount was not applied. When you have a moment, please call me directly at 424-340-2190. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 06, 2025

All good. I feel confident that my car's maintenance is in good hands. I'm happy I got the required maintenance completed. More

by erikasellispr
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 08, 2025 -

Gardena Honda responded

Erika, we’re thrilled to hear you’re feeling confident about your car's maintenance! Providing top-notch service and peace of mind is our priority. Thanks for the great feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 06, 2025

All good. I feel confident that my car's maintenance is in good hands. I'm happy I got the required maintenance completed. More

by erikasellispr
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 08, 2025 -

Gardena Honda responded

Erika, we’re thrilled to hear you’re feeling confident about your car's maintenance! Providing top-notch service and peace of mind is our priority. Thanks for the great feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 04, 2025

Great service all around fantastic customer service nice people cool environment good people working there More

by Pretty Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Apr 07, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled you enjoyed our service and atmosphere. Our team works hard to create a great experience for everyone, and it’s awesome to hear you felt that. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 04, 2025

Professional accuracy kind quick caring caring caring on time went out of the way to accommodate More

by SHARONHOLLAND624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 07, 2025 -

Gardena Honda responded

Thank you, Sharon! We're thrilled to hear you had such a positive experience with our team. Your kind words about our professionalism and care mean a lot to us. We always strive to go the extra mile for our customers! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 04, 2025

I've been coming to get my vehicle fixed at Gardena Honda for a while now and Alexis have always helped me with good manners More

by AABERCROMBIE1930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Apr 07, 2025 -

Gardena Honda responded

We're thrilled to hear that Alexis consistently provides you with great service. Your loyalty means a lot to us, and we’re here to keep your vehicle in top shape. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 03, 2025

Me gustó mucho su servicio, muy amables, y tienen el servicio de llevarlo a su casa si desean More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 04, 2025 -

Gardena Honda responded

Nos alegra saber que tuvo una excelente experiencia con nuestro equipo. Su recomendación es muy importante para nosotros y nos comprometemos a ayudarle a encontrar las mejores oportunidades. Esperamos seguir apoyándole! Atentamente, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

April 03, 2025

Good reception and explanation of repair/services, waiting time and cost, timely communications when completed. Waited in lobby while car was being serviced More

by glen_jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Apr 04, 2025 -

Gardena Honda responded

Thank you for sharing your stellar rating, Glen! We're happy to hear our team went above and beyond to deliver a quality experience. We look forward to working together again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 02, 2025

It was very professional I didn't have to sit and wait very fast paced Awesome More

by KITESHIAGORDON99
Recommend Dealer
Yes
Apr 04, 2025 -

Gardena Honda responded

We're thrilled to hear you had such a positive experience! Our team works hard to provide efficient and professional service, and it’s great to know we met your expectations. Thank you for your wonderful feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 02, 2025

Great service environment was friendly the service was quick and east was kept update along the way More

by Dre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Apr 04, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, Dre! We're thrilled to hear you enjoyed our friendly service and timely updates. Your satisfaction is our priority, and we look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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