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Gardena Honda - Service Center

Gardena, CA

4.6
1,517 Reviews
Call Service Center (424) 340-9300

1,517 Reviews of Gardena Honda - Service Center

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November 06, 2024

I was taken care of Good. Humble yourself to experience a Beautiful experience Brakes damage More

by ROMMELFRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Jairo, Navy
Report | Print
Nov 07, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a beautiful experience with us. Our team is dedicated to providing top-notch service, and it’s great to know we met your expectations. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 06, 2024

Very good. in service with be back next time if I need in the future. Keep the good work. More

by BT163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
Nov 07, 2024 -

Gardena Honda responded

We're thrilled your visit was a positive one! If there's anything we can improve on to deliver a 5-star visit next time, please don't hesitate to reach out! We'd love your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 06, 2024

Excellent service from start to finish. The salesman( David) was very helpful and did what was possible to get me in a vehicle More

by TMORRIS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David salazar and alex in finance
Report | Print
Nov 08, 2024 -

Gardena Honda responded

We’re thrilled to hear about your positive experience with David. Our team strives to provide exceptional service, and it’s great to know we hit the mark. Enjoy your new vehicle! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 05, 2024

They only worry to take all the money they can. Good thing I ask for a second opinion More

by Jenny_arevalo87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name
Report | Print
Nov 05, 2024 -

Gardena Honda responded

Jenny, It's disappointing to see you're dissatisfied with your experience here in our service department. At your convenience, please call me directly at 424-340-9120, as I'd like to learn more about where we've fallen short. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 05, 2024

Do not go here. Please save your money and yourself from frustration and being taken advantage from them lying to you and trying to feed you some crap because they t More

by JHetrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin
Report | Print
Nov 05, 2024 -

Gardena Honda responded

Transparency is a top priority to us here, which is why we'd like the opportunity to speak with you and learn more about what's transpired. At your convenience, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 04, 2024

Had a 8:00am appointment for an oil change. Arrived at 7:50am and was told it would take 2 1/2 hrs for an oil change! Why do you take appointments if service is going to take that long More

by ryan.ichiyama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Report | Print
Nov 05, 2024 -

Gardena Honda responded

Ryan, We understand your time is valuable and we're disappointed you were unhappy with the time you were quoted to complete an oil change. We value both your opinion and satisfaction, which is why I'd like the opportunity to speak with you about this further. When you have a moment, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 04, 2024

Great service super quick and friendly would recommend over any other Honda hands down no questions asked More

by GM.MATTRESSPROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo klever
Report | Print
Nov 05, 2024 -

Gardena Honda responded

We’re thrilled to hear you had such a positive experience with us. Our team loves going the extra mile for our customers. Your recommendation means a lot! Looking forward to serving you again. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 04, 2024

The gentleman that assisted me with my vehicle needs was friendly, informative and very professional. More

by DELI.OREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Nov 05, 2024 -

Gardena Honda responded

Thank you for your fantastic feedback! We're thrilled to hear that our team member provided you with friendly and professional service. Your satisfaction is our top priority, and we look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 04, 2024

Excellent Service Staff & Dealer. ❤️ me some Chris G, He’s off the chain, one in a million. XOXO 😘 More

by Lady JRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
Report | Print
Nov 05, 2024 -

Gardena Honda responded

We're thrilled to hear you had such a fantastic experience with Chris G! Our team strives to provide top-notch service, and it's great to know we hit the mark. Thanks for your kind words and support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 04, 2024

I keep coming back because of Art Jauregui! Best service provider. Excellent customer service. I do also get fast and efficient work on my vehicle. More

by SOPHIA.BERKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauerigui
Report | Print
Nov 05, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Sophia! We’re thrilled to hear that Art has consistently provided you with excellent service. Your loyalty means a lot to us, and we look forward to continuing to meet your vehicle needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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