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Gardena Honda - Service Center

Gardena, CA

4.6
1,517 Reviews
Call Service Center (424) 340-9300

1,517 Reviews of Gardena Honda - Service Center

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November 16, 2024

Good service, friendly employees. Complete service fast. I will refer everyone I know who has a Honda to go to this dealership. More

by lrbusybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Nov 18, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a positive experience with our team. Your referrals mean the world to us, and we look forward to serving you and your friends in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 16, 2024

Nice and clean comfortable waiting room Good service advisors Waiting time for the service was reasonable More

by DAKINEINLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art J
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Nov 18, 2024 -

Gardena Honda responded

We're thrilled to hear you enjoyed our clean and comfortable waiting area, along with the service from our advisors. We strive to keep wait times reasonable, and it’s great to know we met your expectations. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 16, 2024

The staffs were nice and the service was quick so I didn't wait long More

by youngcho018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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Nov 18, 2024 -

Gardena Honda responded

We're thrilled to hear that our team made your experience enjoyable and efficient. Your feedback motivates us to keep providing top-notch service. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 16, 2024

Horrible over charged me for an oil change and still have not gotten my refund More

by irvingarriarza88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Navy
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Nov 18, 2024 -

Gardena Honda responded

Irvin, At your earliest convenience, please call me directly at 424-340-9120 and I will be happy to assist in getting you your refund. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 16, 2024

I had to take the car twice for the same issue with the alternator. The second one took 2 days to figure out that the new alternator was not good. When they worked on replacing the alternator the first tim More

by EKARYADI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Advisor: Chris, tech: Marco
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Nov 18, 2024 -

Gardena Honda responded

It's very important we are providing both quality and accurate service and it's discouraging to see that has not been the case. When you have a moment, we'd like to learn more about this, so we can address this appropriately with our team and make sure that things like this don't continue to happen. Please call me directly at 424-340-9120 at your convenience. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 15, 2024

Good customer service. Very nice customer waiting area. Chris is always helpful. I’ll definitely refer other customers. More

by Vee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 18, 2024 -

Gardena Honda responded

Thanks for the fantastic review, Vee! We're thrilled to hear you enjoyed our customer service and the waiting area. Chris will be happy to know you appreciate his help. We look forward to welcoming your referrals! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 15, 2024

Took my car in to get checked out and they constantly keeps me informed of my vehicles progress. More

by INDYIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Garcia
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Nov 18, 2024 -

Gardena Honda responded

Thanks for the feedback! We're glad to hear you appreciated the updates on your vehicle's progress. Your trust means a lot to us, and we’re here to keep you informed every step of the way. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 15, 2024

Reliable and recommends things that my car needs. Service is great. Mechanics do a great job. More

by ODNALORREVELLAME18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
Nov 18, 2024 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear you found our recommendations helpful and that our mechanics exceeded your expectations. Your support means a lot to us, and we look forward to keeping your car in top shape! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 15, 2024

I was able to schedule work needed, and the technician who took care of me was courteous and professional. More

by carmenghomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero.
Report | Print
Nov 18, 2024 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear that you had a positive experience with our technician. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 14, 2024

Every time my Civic needs service Gardena is my place to go, excellent service every time, Thank you!! More

by catytrejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone is great at Gardena Honda!!!
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Nov 15, 2024 -

Gardena Honda responded

We’re thrilled to hear you consistently have a great experience with us! Your loyalty means a lot, and we’re always here to keep your Civic running smoothly. Thanks for trusting us with your service needs! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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