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Gardena Honda - Service Center

Gardena, CA

4.6
1,519 Reviews

1,519 Reviews of Gardena Honda - Service Center

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November 25, 2024

The service was great and fast! I am just wondering why it takes like 3 hours when I go in with an appointment for the same service on any given day and this time I went in 1.5 hour More

by Bernabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot sorry!
Nov 26, 2024 -

Gardena Honda responded

We're happy to see that overall you receive quality service. The wait for service can be dependent on the volume of vehicles at any given time. We appreciate your feedback regarding this and we hope that we can only provide you with 1.5-hour oil changes in the future, as we understand that your time is valuable. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 24, 2024

The service at Gardena Honda art provided was a very good service. Complete service was done. More

by Davefred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Nov 25, 2024 -

Gardena Honda responded

We’re thrilled to hear you had a great experience with our service at Gardena Honda. Our team is dedicated to providing top-notch care, and your feedback means a lot to us. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 23, 2024

Gardena Honda dealership has a very good service department everyone is friendly and courtesy. They are timely in getting your car back to you. More

by SAMYLJ49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauregui
Nov 25, 2024 -

Gardena Honda responded

Thanks for the great feedback, Samyl! We're thrilled to hear that you had a positive experience with our service department. Our team works hard to provide timely and friendly service, and your support means a lot to us. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 23, 2024

Alexis was of great help. I like how he assists me when I go to the dealer. He is very friendly More

by hidalgootto8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Nov 25, 2024 -

Gardena Honda responded

We’re thrilled to hear about your positive experience with Alexis! It’s great to know that his friendly approach and assistance made your visit enjoyable. Your feedback motivates our team to keep delivering excellent service. Thanks for sharing! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 23, 2024

Alexis Q. From service department always 100 percent great customer service .its a pleasure always More

by Hamptonremona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis… Marvin from service department
Nov 25, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that Alexis from our service department consistently provides excellent customer service. Your satisfaction means the world to us, and we look forward to continuing to serve you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 22, 2024

I am very happy with my car. My salesperson, Tyler, was very nice as well More

by KB1271
Recommend Dealer
Yes
Employees Worked With
Tyler, Bryan
Nov 25, 2024 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear you're happy with your car and that Tyler made your experience enjoyable. Your satisfaction means a lot to us. Drive safe and enjoy your new ride! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 22, 2024

Fixed my vehicle problem without an appointment it was kinda an emergency the transmission splash got damaged on my way out here from East Tex More

by lfields1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Nov 25, 2024 -

Gardena Honda responded

Thanks for sharing your experience! We're glad we could help you out in a pinch. Your satisfaction means a lot to us, and we're here for any future needs. Safe travels! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 22, 2024

Always a pleasure to be serviced at this place. Alexis is a great asset to this company, always treated with care and respect. I would recommend this dealer to anyone because it knows how to give g More

by SHANTALDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Nov 25, 2024 -

Gardena Honda responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with Alexis and our team. Your recommendations mean the world to us, and we look forward to welcoming you back for more great service in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 22, 2024

Very nice, amazing, honest I like how they were very helpful,and shared their insights with me More

by Ahirjuhil20
Recommend Dealer
Yes
Employees Worked With
Arthur
Nov 25, 2024 -

Gardena Honda responded

Thank you for your kind words! We're thrilled to hear that you found our team helpful and insightful. Your satisfaction means the world to us, and we look forward to continuing to support you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 21, 2024

Great service by Benny N. my service advisor. Timely repair. Excellent customer waiting area. Keep it going. More

by PLRX83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen, service advisor.
Nov 22, 2024 -

Gardena Honda responded

We’re thrilled to hear you had a fantastic experience with Benny! Our team strives for timely service and a comfortable waiting area. Your positive feedback motivates us to keep up the great work. Thanks for sharing! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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