Back

Gardena Honda - Service Center

Gardena, CA

4.6
1,517 Reviews

1,517 Reviews of Gardena Honda - Service Center

Sort by
November 27, 2024

I was pleased with Alex. He was a good and pleasant service attendant. Thanks Alex. More

by Agnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 03, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Agnes! We're thrilled to hear that Alex made a positive impression. Our team works hard to provide excellent service, and it’s great to know their efforts are recognized. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 26, 2024

Very helpful, knowledgeable, informative, and and gave awesome customer service. I am very satisfied with my decision of getting a new car. More

by LAJOHNSON820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name. He used to work at Audi.
Nov 27, 2024 -

Gardena Honda responded

We're thrilled to hear you had such a positive experience with our team. Your satisfaction means everything to us, and we’re excited you love your new car! Drive safe and enjoy every moment on the road. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 26, 2024

professional and courteous service managers. Prompt service . Would definitely recommend to friends and family. Thanks More

by Cbak22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
Nov 27, 2024 -

Gardena Honda responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our service managers. Your recommendation means a lot to us. We look forward to serving you and your loved ones again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 26, 2024

Alexis in the service department for the past 2 years has consistently done everything possible to make sure that I am provided the best service. I appreciate his dedication to your team but most of all to m More

by shaniekep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Nov 27, 2024 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear about your positive experiences with Alexis. Our team is dedicated to providing top-notch service, and it’s great to know he’s made such a strong impression. We look forward to continuing to serve you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 26, 2024

Dealership has amazing customer service. Mr.Guerrero was excellent with my car need’s highly recommended More

by Yvonne Aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
Nov 27, 2024 -

Gardena Honda responded

Yvonne, thank you for your wonderful feedback! We're thrilled to hear that Mr. Guerrero provided you with excellent service. Your recommendation means a lot to us, and we’re here to help with any future car needs you may have! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 25, 2024

Great service. .Alexis is great and very helpful. Coffee is real good too. Would recommend this to others. More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Nov 26, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback, Dean! We're thrilled to hear you enjoyed the service and coffee. Alexis will be delighted to know she made a positive impact. We appreciate your recommendation and look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 25, 2024

Good service and very kind people . fixed my car I appreciate I will go next time too More

by alisa.777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All people
Nov 26, 2024 -

Gardena Honda responded

Thanks for the awesome review, Alisa! We’re thrilled to hear you had a great experience with our team. Your appreciation means a lot to us, and we look forward to serving you again next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 25, 2024

Friendly but after paying for my service, the cashier woman did not tell me to give my receipt so they can bring my car around and I sat there for a half hour before I said hey what am I doing at that ti More

by CTMCCOMBS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their name
Nov 26, 2024 -

Gardena Honda responded

Thank you for your feedback! We're glad you found our team friendly. We apologize for the confusion with the receipt process. Your experience is important to us, and we’ll use your input to improve our service. We hope to serve you better next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 25, 2024

The service was great and fast! I am just wondering why it takes like 3 hours when I go in with an appointment for the same service on any given day and this time I went in 1.5 hour More

by Bernabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot sorry!
Nov 26, 2024 -

Gardena Honda responded

We're happy to see that overall you receive quality service. The wait for service can be dependent on the volume of vehicles at any given time. We appreciate your feedback regarding this and we hope that we can only provide you with 1.5-hour oil changes in the future, as we understand that your time is valuable. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

November 24, 2024

The service at Gardena Honda art provided was a very good service. Complete service was done. More

by Davefred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Nov 25, 2024 -

Gardena Honda responded

We’re thrilled to hear you had a great experience with our service at Gardena Honda. Our team is dedicated to providing top-notch care, and your feedback means a lot to us. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

...
42
...