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Gardena Honda - Service Center

Gardena, CA

4.6
1,524 Reviews

1,524 Reviews of Gardena Honda - Service Center

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December 06, 2024

They took care of my concerns and fixed the issue. The entire staff treat their customers well. More

by EDWARDKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Dec 09, 2024 -

Gardena Honda responded

Thank you, Edward! We're thrilled to hear that our team addressed your concerns and provided excellent service. Your satisfaction is our top priority, and we appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 04, 2024

When I ask to speak to a manager I was transferred to his line busy , Then I call again and this time he was in a meeting, I left a message to call me at my #..2hrs later nothing again I call the Guy doing t More

by juan7antonio5lopez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis
Dec 05, 2024 -

Gardena Honda responded

Juan, It's important we're providing accurate service, which is why this is disappointing to read. It's also disappointing that you've not been contacted by a service manager. When you have an opportunity to speak, please call me directly at 424-340-9120 and I will be happy to assist you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 04, 2024

Like I said before Omar is a nice person he tries his best to get you a car that you want to. And talking about Mike Garcia excellent customer service.👍😊 More

by MAYATRU4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar and Mike.
Dec 05, 2024 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear that Omar and Mike provided you with such great service. Your satisfaction is our priority, and we appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 04, 2024

I feel that this dealership service department always suggests the best recommendations in my car needs at that time, and although I can’t afford all of them, I feel confident that the recommendations wi More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Jauregui
Dec 06, 2024 -

Gardena Honda responded

Thanks, Joe! We’re thrilled to hear you feel confident in our service recommendations. Your peace of mind is our priority, and we’re always here to help you keep your car in top shape. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 03, 2024

People well organized. So kind and answered all my questions. Thank you!!! Merry Christmas. And happy new year More

by JOSEVIDALGUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember
Dec 04, 2024 -

Gardena Honda responded

Thanks, Jose! We’re thrilled to hear you had a great experience with our team. Your kind words motivate us to keep delivering excellent service. Wishing you the happiest of holidays! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 03, 2024

Alexis was very helpful, provided excellent customer service, and ensured that my service was completed promptly without any long wait. Thank you! More

by LMARIN02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Dec 04, 2024 -

Gardena Honda responded

We're thrilled to hear that Alexis provided you with excellent service and a prompt experience. Your feedback means a lot to us, and we look forward to continuing to serve you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 02, 2024

Very unprofessional. I had an appointment at 9:15. By 11:00 O’clock my car was still outside waiting. When I asked, they told me there was no space. More

by pedroabina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Its irrelevant.
Dec 02, 2024 -

Gardena Honda responded

Pedro, It's important we are providing prompt service and it's clear that wasn't the case at your recent visit. I'd like to learn more about what you were told and when you were here, as we want to be accommodating our guests in a more timely manner. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 02, 2024

Dale was very helpful and explained everything that I asked him to look at with my car. More

by SHARNELLSIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Dec 03, 2024 -

Gardena Honda responded

Thanks for the great feedback! We're glad to hear Dale was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 02, 2024

It was very clean and welcoming. The young man that waited on me was very polite. More

by WILLIAMS497
Recommend Dealer
Yes
Employees Worked With
Steven Wilson was very polite.
Dec 03, 2024 -

Gardena Honda responded

Thanks for your fantastic review! We're thrilled to hear you enjoyed your visit and found our space clean and welcoming. Our team works hard to provide great service, and we'll be sure to share your compliments with them! Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 02, 2024

Pricing is fair and transparent - definitely value for money. I was completely impressed with their professionalism and customer service. More

by JENNIFER_ALCOCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Dec 03, 2024 -

Gardena Honda responded

Thank you, Jennifer! We’re thrilled to hear you found our pricing fair and our team professional. Providing excellent customer service is our priority, and your feedback truly motivates us to keep delivering value. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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