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Gardena Honda - Service Center

Gardena, CA

4.6
1,482 Reviews

1,482 Reviews of Gardena Honda - Service Center

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April 06, 2025

Corteous staffs. Chris H. Was my rep & when he was off, I still got updates concerning my car. Well kept & clean customer’s lounge. The work done was still on warrant More

by FARELLE_TAP5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hannig
Apr 07, 2025 -

Gardena Honda responded

We're thrilled to hear about your positive experience with Chris and our team. Keeping you updated and providing a clean space is our priority. We're glad your car is still running strong after all these years! Your loyalty means a lot to us. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 06, 2025

Chris, was the service representative, he was a true service representative for the company, he had all the attributes of a person you would be proud to repr esent the company. Thank you More

by Ruthieabson550
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 07, 2025 -

Gardena Honda responded

Thank you for choosing us, Ruthie! We're pleased to hear Chris delivered a 5-star service visit, and we look forward to continuing to deliver quality service in the future. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 06, 2025

Very responsive and knowledgeable Fast and efficient Service was organized Got vehicle is a timely in the timeframe they promised More

by SSLUSHER93
Recommend Dealer
Yes
Employees Worked With
Art
Apr 07, 2025 -

Gardena Honda responded

We're thrilled to hear you enjoyed our fast and organized service. Your satisfaction is our priority, and it's great to know we met your expectations. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 06, 2025

Arturo/service has been vey helpful, providing excellent customer service. I am very satisfied with his professionalism. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo, Gardena
Apr 07, 2025 -

Gardena Honda responded

Thanks for the great feedback, T! We're thrilled to hear that Arturo provided you with excellent service. Your satisfaction means a lot to us, and we appreciate your recognition of his professionalism. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 06, 2025

The cashier was not helpful, rude and lack basic customer service skills, also I didnt receive my 20% discount. More

by HondaSurvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Apr 07, 2025 -

Gardena Honda responded

Thank you for taking the time to share your experience. We're disappointed to read about this negative interaction with a member of our team and would like the opportunity to speak with you about this further, as well as look into why this discount was not applied. When you have a moment, please call me directly at 424-340-2190. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 06, 2025

All good. I feel confident that my car's maintenance is in good hands. I'm happy I got the required maintenance completed. More

by erikasellispr
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 08, 2025 -

Gardena Honda responded

Erika, we’re thrilled to hear you’re feeling confident about your car's maintenance! Providing top-notch service and peace of mind is our priority. Thanks for the great feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 06, 2025

All good. I feel confident that my car's maintenance is in good hands. I'm happy I got the required maintenance completed. More

by erikasellispr
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 08, 2025 -

Gardena Honda responded

Erika, we’re thrilled to hear you’re feeling confident about your car's maintenance! Providing top-notch service and peace of mind is our priority. Thanks for the great feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 04, 2025

Great service all around fantastic customer service nice people cool environment good people working there More

by Pretty Black
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Apr 07, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled you enjoyed our service and atmosphere. Our team works hard to create a great experience for everyone, and it’s awesome to hear you felt that. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 04, 2025

Professional accuracy kind quick caring caring caring on time went out of the way to accommodate More

by SHARONHOLLAND624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 07, 2025 -

Gardena Honda responded

Thank you, Sharon! We're thrilled to hear you had such a positive experience with our team. Your kind words about our professionalism and care mean a lot to us. We always strive to go the extra mile for our customers! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 04, 2025

I've been coming to get my vehicle fixed at Gardena Honda for a while now and Alexis have always helped me with good manners More

by AABERCROMBIE1930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Quintanilla
Apr 07, 2025 -

Gardena Honda responded

We're thrilled to hear that Alexis consistently provides you with great service. Your loyalty means a lot to us, and we’re here to keep your vehicle in top shape. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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