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Gardena Honda - Service Center

Gardena, CA

4.6
1,523 Reviews
Call Service Center (424) 340-9300

1,523 Reviews of Gardena Honda - Service Center

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December 21, 2024

I did not wait for a long time it only lasted a little over an hour and they don’t force you to have any maintenance except for the one you ordered but they recommend some maintenance that’s needed in you More

by Lyrad24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
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Dec 23, 2024 -

Gardena Honda responded

We're glad to hear you had a positive experience and appreciated our approach to maintenance. We aim to keep things efficient while ensuring your car gets the care it needs. Your feedback means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 20, 2024

Took my car in for a routine oil change and tire rotation and got matched with Alexis Q. Beyond his great communication skills and friendliness, he was knowledgeable and let me know of a recall for my car th More

by Makotokotani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Q
Report | Print
Dec 23, 2024 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Alexis. Our team strives to provide top-notch service, and it’s great to know we hit the mark. We look forward to welcoming you back for your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 19, 2024

El personal siempre es muy atento y amable Se preocupan por dar un buen servicio. More

by mfigueroa.metropcs@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Dec 20, 2024 -

Gardena Honda responded

Gracias por tus amables palabras! Estamos encantados de saber que nuestro personal causó una impresión positiva con su atento servicio. Sus comentarios nos motivan a seguir brindando excelentes experiencias. Esperamos darle la bienvenida pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

December 16, 2024

Art has always been really helpful every time I have visited Gardena honda. I always get quick service. More

by ottonielperalta1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Dec 17, 2024 -

Gardena Honda responded

Thanks for the awesome feedback, Ottoniel! We're thrilled to hear that Art has consistently provided you with helpful and quick service at Gardena Honda. We appreciate your support and look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 16, 2024

Good in accomadating customer and well concern regarding issues for maintenance procedure. Very helpful and guided especially in waiting area. More

by Ran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Report | Print
Dec 17, 2024 -

Gardena Honda responded

Ran, thank you for your fantastic feedback! We're thrilled to hear that our team was helpful and attentive. Providing a great experience during your wait is important to us. We appreciate your support and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 16, 2024

I was very pleased to receive good service. I was happy all the work was completed in a day. Much appreciated. More

by DARIANMCDUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin, Jairo
Report | Print
Dec 17, 2024 -

Gardena Honda responded

Thank you, Darian! We're thrilled to hear you had a positive experience and that our team met your timeline. Your appreciation means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 15, 2024

Employees look unhappy to be there. Short staff and long wait. No customer parking. D More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Lopez and cashier service
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Dec 16, 2024 -

Gardena Honda responded

We take pride in providing quality service and it's discouraging to see that's not what you received. When you have a moment to speak further, please call me directly at 424-340-9120, as your opinion and satisfaction are both very important to us. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 15, 2024

No pudieron ayudarme en lo de los candados de mis llantas y el gato gracias More

by NOMEIAL
Service Communication
Recommend Dealer
No
Employees Worked With
Manager de la honda
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Dec 16, 2024 -

Gardena Honda responded

Es decepcionante ver que no pudimos ayudarlo. Cuando tenga un momento, llámeme directamente al teléfono 424-340-9120, ya que me gustaría obtener más información sobre esto y ver qué podemos hacer para ayudarlo. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

December 15, 2024

Service was very helpful did last a while but I know everything is a full process More

by CINDY_AGUAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Dec 16, 2024 -

Gardena Honda responded

Thanks for your feedback, Cindy! We're glad to hear you found our service helpful. We appreciate your understanding of the process and are here to support you every step of the way. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

December 15, 2024

MY FAMILY & I HAVE BEEN LOYAL CUSTOMERS AT GARDENA HONDA FOR OVER 20 YEARS. ALEXIS AT GARDENA HONDA, SERVICE CENTER, ALWAYS HAS A SMILE ON HIS FACE & MAKES SURE MY CAR IS SERVICED 100%. I AM COMPLETELY S More

by wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEXIS
Report | Print
Dec 16, 2024 -

Gardena Honda responded

Wendy, thank you for your wonderful feedback! We're thrilled to hear about your long-standing loyalty and how Alexis and the team have consistently met your expectations. Your support means everything to us. Wishing you and your family a fantastic holiday season! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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