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Gardena Honda - Service Center

Gardena, CA

4.6
1,519 Reviews
Call Service Center (424) 340-9300

1,519 Reviews of Gardena Honda - Service Center

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January 10, 2025

Although I had an appointment, I was able to get my car in earlier for an earlier return. My tech was great. Went above and beyond. Will request him for future service to my car. More

by alicewise46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 13, 2025 -

Gardena Honda responded

Thanks for sharing your experience, Alice! We're thrilled to hear that you received prompt service and that your tech went above and beyond. We appreciate your support and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 10, 2025

Way Better Than Torrance. Check in line long but speed of check in very efficient. More

by jpalleratran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris G
Report | Print
Jan 13, 2025 -

Gardena Honda responded

Thanks for the awesome feedback! We're thrilled to hear that you found our check-in process efficient. We aim to provide a great experience, and it’s wonderful to know we exceeded your expectations. Looking forward to welcoming you back! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 10, 2025

I like the service team they do a great job . I also come here for my crv More

by carina.ferrari07@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Report | Print
Jan 13, 2025 -

Gardena Honda responded

Hi Carina, thanks for the fantastic review! We're thrilled to hear you appreciate our service team and that you're a fan of your CR-V. Your support means a lot to us—looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 10, 2025

I was at this dealership waiting for four hours even though I had an appointment More

by evelyn.dua13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis (male)
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Jan 13, 2025 -

Gardena Honda responded

Evelyn, Your time is valuable and we're disappointed to see that services took this long. I'd like to learn more about when you were here so I can look into what caused this delay. When you have an opportunity to speak, please call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 10, 2025

Came in with an appointment where 2 individuals arrived at similar time left 30 minutes than I did. I also noticed 3 individuals who came after me left before me. The service took approximately 3 hours. I More

by Herbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eli? Alexes? Neck tattoo, edge desk on the right hand side.
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Jan 13, 2025 -

Gardena Honda responded

Herbert, We appreciate you taking the time to share your experience. It's definitely concerning to see that you were not accommodated as promptly as you could have been. We'd like to learn more about what transpired, so we can use this as a learning opportunity and better serve you and all of our guests in the future. When you have a moment to speak, please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 10, 2025

Good service. Good follow up. Got in and out in a timely manner. Gray one of the manager's helped with an issue. Good guy More

by Rebecca.cohen59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grey. And Benny
Report | Print
Jan 13, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, Rebecca! We're thrilled to hear about your positive experience and Gray’s assistance. Timely service is our priority, and it’s great to know we hit the mark for you. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Jan 13, 2025 -

Rebecca.cohen59 responded

You are welcome

January 10, 2025

I when to take my car to the service I wait almost 30 minutes to someone attending me then they my car on for more than 20 minutes to take inside after 25 minutes they told me is ready wow is amazing le More

by MARTINEZAN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
Report | Print
Jan 13, 2025 -

Gardena Honda responded

Your time is valuable and you should have been taken care of in a much more timely manner. It shouldn't have taken nearly an hour to start this process and this is something we will be reviewing with our team and improving on. We appreciate you bringing this to our attention and we look forward to accommodating you much quicker when you arrive at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

Great service from Benny, great communication and timely response. I will go back to him again More

by Ez2k24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny nyugen
Report | Print
Jan 10, 2025 -

Gardena Honda responded

We’re thrilled to hear about your positive experience with Benny! Our team prides itself on communication and service, and it's fantastic to know we hit the mark. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

The process was smooth and straightforward. Sales rep Emilio provided excellent service, making everything easy and seamless. More

by MARIA_T026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio
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Jan 10, 2025 -

Gardena Honda responded

Thanks for your wonderful feedback, Maria! We're thrilled to hear that Emilio made your experience smooth and enjoyable. Our team is dedicated to providing top-notch service, and it's great to know we met your expectations. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 09, 2025

Fast service I will tell everyone to come back and get service for honda in most towns More

by Terrie Dear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Report | Print
Jan 10, 2025 -

Gardena Honda responded

Terrie, we're thrilled to hear you had a great experience with our fast service! Thank you for spreading the word about us—your recommendation means a lot. We look forward to seeing you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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