Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Gardena Honda - Service Center

Gardena, CA

4.6
1,517 Reviews
Call Service Center (424) 340-9300

1,517 Reviews of Gardena Honda - Service Center

Sort by
January 16, 2025

They were great an worked fast. Very efficient an knowledgeable. Great place to have service More

by ckqenyshe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Jan 17, 2025 -

Gardena Honda responded

We're thrilled to hear you had a great experience with our team. Efficiency and knowledge are priorities for us, and your feedback makes it all worthwhile. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 16, 2025

This time the service was fast and efficient and no long wait time . It was fine. More

by D.RAINER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This time I was not asked who I wanted to help and if they had, i would have requested Steven who helped me with prior visit.
Report | Print
Jan 17, 2025 -

Gardena Honda responded

We’re thrilled to hear that you experienced fast and efficient service. Your satisfaction is our top priority, and we appreciate your feedback. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 16, 2025

Atienden muy bien, son amables y eso es importante para el cliente, tardan algo de tiempo pero vale la pena esperar siempre y cuando el servicio esté bien. More

by Sandra Fernández
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recuerdo
Report | Print
Jan 17, 2025 -

Gardena Honda responded

Gracias Sandra! Estamos encantados de saber que disfrutó de su experiencia y apreciamos su paciencia. Brindar un excelente servicio es nuestra prioridad y sus amables palabras nos motivan a seguir brindando lo mejor. Esperamos darle la bienvenida pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

January 16, 2025

They offer me a good service asked me questions about my car and did the usual maintenance checks More

by brandoncon17yahoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khaled Alsayyed
Report | Print
Jan 17, 2025 -

Gardena Honda responded

Thank you for the fantastic review, Brandon! We're thrilled to hear you appreciated our service and that our team was attentive to your car's needs. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch maintenance! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 16, 2025

It was very efficient and organised. The service representative was extremely friendly and helpful. I only wish I was loner vehicles were available for long services. More

by Nichy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
Report | Print
Jan 17, 2025 -

Gardena Honda responded

Thank you, Nichy! We're thrilled to hear you had a great experience with our team. We appreciate your feedback about vehicle availability and will definitely take it into consideration as we strive to improve our services. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 16, 2025

They were slow and did not seem knowledgeable. I made a reservation stating why I was taking my vehicle in but they still asked as if they had no idea. I asked for updates on my vehicle and got di More

by HROSS621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale, totally unknowledgable and not honest about the work being done or how long it would take. Cashier lady, clueless.
Report | Print
Jan 17, 2025 -

Gardena Honda responded

It's very important we are providing quality service and it's clear that is not what you received. When you have an opportunity to discuss your recent visit further, please call me directly at 424-340-9120, as I'd like to learn more about where we fell short so we can address this with our team and make sure we're better serving you and all of our guests in the future. I look forward to speaking with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 15, 2025

id rather not say why i think its poor service but if you want goo service GO EARLY AS xxxx More

by KVXRINAAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
idk
Report | Print
Jan 16, 2025 -

Gardena Honda responded

We're discouraged to see you've not been satisfied with the level of service you've received here and we'd like the opportunity to learn more about where we've fallen short. When you have a moment to speak, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 15, 2025

The whole process for maintenance checkup and recall service was easy and quicker than expected. More

by YHLEE0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Jan 16, 2025 -

Gardena Honda responded

We’re thrilled to hear that your maintenance checkup and recall service went smoothly! Our team works hard to make the process efficient, and your feedback truly motivates us. Thanks for sharing your experience! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 15, 2025

Upon my arrival the staff offer me service. I think they are a great team. More

by EMIAZUL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Jan 16, 2025 -

Gardena Honda responded

We're thrilled to hear you had a positive experience with our team. Your feedback motivates us to keep delivering great service. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 15, 2025

They told me what was goi g on and when to pick up the car. More

by nobleford66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Jan 16, 2025 -

Gardena Honda responded

We’re glad you had a smooth experience and appreciated the updates. Keeping our customers informed is a top priority. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

1
...
26
27
28
...
152