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Gardena Honda - Service Center

Gardena, CA

4.6
911 Reviews

911 Reviews of Gardena Honda - Service Center

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July 17, 2024

I purchased my car here in 2019 and have been coming back for maintenance. I am satisfied with the service I have received. More

by erikasellispr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
Jul 18, 2024 -

Gardena Honda responded

Hi Erika! Thank you for being a loyal customer and for taking the time to share your positive experience with us. We're thrilled to hear that you are satisfied with the service you have received. We look forward to continuing to provide you with excellent service in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 17, 2024

Mike helped me with my window tinting appointment and he was great. He went above and beyond to make sure I was satisfied with my visit and I can honestly say I was. Thanks again Mike More

by JAKYESMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 18, 2024 -

Gardena Honda responded

Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Mike provided exceptional service during your window tinting appointment. We will be sure to pass along your kind words to him. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 17, 2024

my car is new just 1 year old, I brought my car back 2 times to Gardena Honda for a noise in the suspension, the noise is getting louder and louder... now I have to come back next week for the same proble More

by Othman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the names of the two employees and I also saw the mechanic.
Jul 23, 2024 -

Gardena Honda responded

Othman, We're disappointed that we've been unable to duplicate this concern. If this noise is still persisting, please call me directly at 424-340-9120 at your earliest convenience. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

July 17, 2024

Excellent service. Received text message to pick up our car early. Thank you vey much. More

by MONTIS560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jul 18, 2024 -

Gardena Honda responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with our service and that you appreciated the convenience of the early pick-up notification. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 17, 2024

I had an air-conditioning problem and your service writer. Art is very helpful knowledgeable and I’m very satisfied with the outcome thank you More

by ryanmarrero77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Hardy
Jul 18, 2024 -

Gardena Honda responded

Hi Ryan, thank you so much for taking the time to share your experience with us! We're thrilled to hear that Art was able to assist you with your air-conditioning problem and provide knowledgeable service. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 16, 2024

The service center was so efficient, almost too efficient. I was shuffled in and out so quick I have to wonder was it quality work that was done on my vehicle? So far no problems. Also I wanted to More

by C8rC8rry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember but everyone was so friendly and helpful!
Jul 17, 2024 -

Gardena Honda responded

Thank you for taking the time to leave us a review. We're glad to hear that you found our service center efficient and that you had a positive experience with our sales team. If you have any concerns or questions, please don't hesitate to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 16, 2024

My service advisor was great what else can I say the service was excellent thank you More

by TYJAY2629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember the name
Jul 17, 2024 -

Gardena Honda responded

Thank you so much for your glowing review! We're thrilled to hear that your service experience was excellent and that your advisor was great. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 15, 2024

Benny was great. He kept me informed of how long the service would take and how much it would cost. More

by young.anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Jul 16, 2024 -

Gardena Honda responded

Hi Anthony, thank you for sharing your experience with Benny! We're thrilled to hear that he provided you with excellent service and kept you informed throughout the process. If you ever need anything else, don't hesitate to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 15, 2024

Had an early appt @8am for “alarm and coating” of the car. Got there on time there were lots of cars there already around 10 cars, a little hectic but otherwise good the employees were doing their best t More

by ERIC.SERRANO2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 16, 2024 -

Gardena Honda responded

Hi Eric, thank you for sharing your feedback about your recent visit. We're glad to hear that despite the busy morning, our team worked hard to organize the influx of service appointments. We apologize for the inconvenience with the wait time and appreciate your understanding. We hope to see you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

July 15, 2024

They got the work discussed promptly and the facility was nice to wait in until vehicle was ready More

by CHAPELURE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Jul 16, 2024 -

Gardena Honda responded

Thank you for your positive feedback, Chapelure! We're glad to hear that you had a pleasant experience with us. Our team works hard to provide efficient service and a comfortable environment for our customers. We appreciate your business and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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