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Gardena Honda - Service Center

Gardena, CA

4.6
1,517 Reviews
Call Service Center (424) 340-9300

1,517 Reviews of Gardena Honda - Service Center

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January 27, 2025

The service center is terrible. I took my car in for routine maintenance, and the service advisor told me that the A/C was covered under an extended warranty. He said he’d take a lo More

by ROSALI CISNEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo & Navi.
Report | Print
Jan 27, 2025 -

Gardena Honda responded

Rosali, It's important that we are providing accurate services here, which is why we're disappointed to see your A/C is not working. When you have a moment, please call me directly at 424-340-9120, as I'd like to set up a time for us to take a look at it and make sure it's functioning properly. Thank you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 27, 2025

Benny is very helpful and did whatever necessary to be done including the one recall my car needs More

by BETHG2164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Jan 28, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, Beth! We're thrilled to hear Benny went above and beyond for your car. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 27, 2025

Went in for an oil change and the service advisor Christian was great. Got me in and out pretty quickly. Thanks!!! More

by CONTACT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
Report | Print
Jan 28, 2025 -

Gardena Honda responded

Thanks for sharing your experience! We're thrilled to hear that Christian provided you with quick and excellent service during your oil change. Your satisfaction is our priority, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 26, 2025

Car was completed to satisfaction with filter and maintenance completed. Place was clean and tidy. Was greeted upon arrival and told were to go for service of car More

by ae
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo and Navy
Report | Print
Jan 26, 2025 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear you were satisfied with the service and appreciated our clean environment. Our team is always here to ensure you have a great experience. Looking forward to seeing you again for your next maintenance! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 26, 2025

Dale is always willing to answer all of my questions and is of great help with his excellent customer service! Always a pleasure working with him! More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Jan 26, 2025 -

Gardena Honda responded

Thank you, Gigi! We're thrilled to hear about your positive experience with Dale. Our team prides itself on providing excellent customer service, and it's great to know Dale made such a strong impression. We appreciate your support and look forward to continuing to assist you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 26, 2025

The dealer has an execellent service, staff is very courteous. My appointment was on time. More

by ERAMOS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee was courteous
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Jan 26, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team and that your appointment was right on schedule. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 26, 2025

Thank you Micheal you were great. Your energy and enthusiasm behind knowing what I would like went unmatched. More

by WIIZEMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Report | Print
Jan 26, 2025 -

Gardena Honda responded

We’re thrilled to hear you had such a positive experience! Micheal truly embodies our commitment to understanding our customers' needs. Your kind words inspire us to keep delivering that great service. Thanks for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 25, 2025

The service was outstanding, and the staff was incredibly friendly! Steven, my sales representative, was exceptional—he truly made the experience worthwhile. More

by Sherry Shih
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Jan 26, 2025 -

Gardena Honda responded

Thanks for the fantastic review, Sherry! We’re thrilled to hear you had such a great experience with Steven and our team. Your kind words motivate us to keep delivering outstanding service. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 25, 2025

Great attitude and good atmosphere. Knowledgeable employees willing to work long hours to make a deal! More

by KAROLAW41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Dexter, Brian, Jorge, Mike, Elio and Mark
Report | Print
Jan 26, 2025 -

Gardena Honda responded

Thanks for the fantastic review! We're thrilled to hear you enjoyed the atmosphere and found our team knowledgeable and dedicated. Your support motivates us to keep delivering great experiences. Looking forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 25, 2025

You provided very good service. I took my car in at 9am and it was ready when I returned at 1:45pm. More

by SAMPRO409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember. Sorry.
Report | Print
Jan 26, 2025 -

Gardena Honda responded

Thanks for the great feedback, Sam! We're glad to hear you had a smooth experience with our service. Timely service is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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