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Gardena Honda - Service Center

Gardena, CA

4.6
1,513 Reviews
Call Service Center (424) 340-9300

1,513 Reviews of Gardena Honda - Service Center

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January 30, 2025

service was great. everyone was friendly. They helped me a lot with my vehicle for my maintenance. More

by Kim Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
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Jan 31, 2025 -

Gardena Honda responded

Kim, thank you for your fantastic review! We're thrilled to hear that our team provided you with friendly and helpful service. Your satisfaction is our top priority, and we look forward to assisting you with your vehicle maintenance in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 30, 2025

There is always some one there to help they make you feel like you are important and do there best to get out as soon as possible so thank you very much More

by GARFIELD.BOWENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Neyen
Report | Print
Jan 31, 2025 -

Gardena Honda responded

Garfield, thank you for your wonderful feedback! We're thrilled to hear that our team made you feel valued and supported. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to continuing to serve you! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 29, 2025

Need better customer service! The dealer didn’t know where anything was and it was just and overall bad experience More

by JAy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember but he was wearing a long coat and is tall
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Jan 30, 2025 -

Gardena Honda responded

Jay, It's discouraging to see you were dissatisfied with your recent visit. When you have an opportunity to speak, please call me directly at 424-340-9120, as I'd like to learn more about where we fell short. Your feedback allows us to improve and serve guests like yourself better. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 29, 2025

Good service. .interacted with 3 or 4 staff ,, they all were kind ... and did not wait too long.. More

by Frank F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Jan 30, 2025 -

Gardena Honda responded

Thanks for the positive feedback, Frank! We're thrilled to hear you had a great experience with our team. Your satisfaction is important to us, and we’re working hard to make every visit even better. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 28, 2025

This last visit. Your rep. Said I need all this work done on my car and my car only have 18,000 miles. And at the end before I paid your rep said I needed brakes all More

by DREG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
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Jan 28, 2025 -

Gardena Honda responded

Providing accurate service is vital, which is why we appreciate you bringing this to our attention. When you have an opportunity, please call me directly at 424-340-9120, as I'd like to look into our team's findings about your brakes, as well as learn more about what you were told by the other shop. I hope to hear from you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 28, 2025

Need a better system on retrieving your car when finish. I waited over 15 minutes to get my car. More

by dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Jan 29, 2025 -

Gardena Honda responded

Dawn, We appreciate your feedback regarding this, as it's important we accommodate our guests in a timely manner. We will be looking to streamline this process and we look forward to seeing you here at your next visit. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 27, 2025

Benny is very helpful and did whatever necessary to be done including the one recall my car needs More

by BETHG2164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
Report | Print
Jan 28, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, Beth! We're thrilled to hear Benny went above and beyond for your car. Your satisfaction is our priority, and we appreciate your trust in us. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 27, 2025

Went in for an oil change and the service advisor Christian was great. Got me in and out pretty quickly. Thanks!!! More

by CONTACT26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Guerrero
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Jan 28, 2025 -

Gardena Honda responded

Thanks for sharing your experience! We're thrilled to hear that Christian provided you with quick and excellent service during your oil change. Your satisfaction is our priority, and we look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 27, 2025

The service center is terrible. I took my car in for routine maintenance, and the service advisor told me that the A/C was covered under an extended warranty. He said he’d take a lo More

by ROSALI CISNEROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo & Navi.
Report | Print
Jan 27, 2025 -

Gardena Honda responded

Rosali, It's important that we are providing accurate services here, which is why we're disappointed to see your A/C is not working. When you have a moment, please call me directly at 424-340-9120, as I'd like to set up a time for us to take a look at it and make sure it's functioning properly. Thank you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 26, 2025

Thank you Micheal you were great. Your energy and enthusiasm behind knowing what I would like went unmatched. More

by WIIZEMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Report | Print
Jan 26, 2025 -

Gardena Honda responded

We’re thrilled to hear you had such a positive experience! Micheal truly embodies our commitment to understanding our customers' needs. Your kind words inspire us to keep delivering that great service. Thanks for sharing your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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