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Gardena Honda - Service Center

Gardena, CA

4.6
1,510 Reviews

1,510 Reviews of Gardena Honda - Service Center

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February 05, 2025

Did not receive a call when my vehicle was ready and Took longer than expected. More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Feb 05, 2025 -

Gardena Honda responded

Veronica, We appreciate both your patience and your feedback. You should have been notified when your vehicle was ready and not left waiting like this. We will be addressing our service team about this. Should you like to discuss your recent experience in any further detail, please don't hesitate to call me directly at 424-340-9120. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 05, 2025

Art and the service team are awesome! Very helpful and hard working professionals. You guys rocked. More

by vivien-l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art, service team
Feb 06, 2025 -

Gardena Honda responded

Thanks, Vivien! We're thrilled to hear you had a great experience with our art and service team. Your kind words motivate us to keep rocking and providing the best for our customers! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 05, 2025

Service was great . The customer service was wonderful . They finished my car very fast . Your place is nice and clean & very very roomy. More

by CHUMASHQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui
Feb 06, 2025 -

Gardena Honda responded

We're thrilled to hear you had a fantastic experience with us. Our team works hard to provide great service, and it's wonderful to know you appreciated our clean and spacious environment. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 05, 2025

Arturo was very thorough in his explanations concerning the status and recommendations for my CRV. Great customer service! More

by KARENWHITE573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Jauregui, Vargas-Calvillo
Feb 06, 2025 -

Gardena Honda responded

Thanks for your feedback, Karen! We're glad to hear Arturo provided thorough explanations and great service for your CRV. We strive to offer the best experience possible and appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 04, 2025

Good service- kind people - kindly reminded to complete survey when I forget, but their maintenance services don’t take long tbh More

by Celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny nguyen
Feb 05, 2025 -

Gardena Honda responded

Thanks for the fantastic feedback, Celeste! We're thrilled to hear you had a great experience with our team. We appreciate your commitment to completing the survey and are glad our maintenance services met your needs efficiently. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 04, 2025

Everyone was very friendly, easy to talk to and very helpful. Thank you for making it good experience. More

by DORALUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Feb 05, 2025 -

Gardena Honda responded

Thanks for the kind words! We're thrilled to hear you had a great experience with our team. Your feedback inspires us to keep providing friendly and helpful service. We look forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 04, 2025

The service level for getting our alarm installed was excellent - it was quick, efficient, thorough and on time. I really appreciate the communication received from Mike Flores to make sure this occurre More

by msjencarlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Flores
Feb 05, 2025 -

Gardena Honda responded

Thank you for sharing your wonderful rating! We're proud of Mike and our team for going above and beyond to ensure a stellar visit. We look forward to working with you again in the future. Take care! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 03, 2025

A Pleasant Good Day to All… Just a very satisfying and educational experience from check in to check out. Many KUDOS to a GREAT SERVICE TEAM. Best Regards from a DELIGHTED CUSTOMER! :)… Bill :) More

by BILLBEHRENDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Jairo Baeza, and a Great Receptionist/Concierge-Sorry Forgot name!
Feb 04, 2025 -

Gardena Honda responded

Bill, we’re thrilled to hear you had such a satisfying experience! Our service team truly appreciates your kind words and support. We look forward to welcoming you back for another delightful visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 02, 2025

The service was done easily, professionally and they honored the complimentary maintenance, as agreed when we purchased the car. Gardena Honda is good in my book. More

by DianaHardiman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Feb 03, 2025 -

Gardena Honda responded

Thank you, Diana! We’re thrilled to hear you had a great experience with our service team and that our complimentary maintenance met your expectations. Your support means a lot to us, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 02, 2025

Service was completed within the estimated time given. I like the remodeled waiting room. Much more spacious and comfortable. More

by MYBLESSEDLIFE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Nguyen
Feb 03, 2025 -

Gardena Honda responded

We’re glad you enjoyed the timely service and the upgraded waiting room. Your comfort is our priority, and we appreciate your feedback. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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