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Gardena Honda - Service Center

Gardena, CA

4.5
1,959 Reviews
Call Service Center (424) 340-9300

1,959 Reviews of Gardena Honda - Service Center

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February 21, 2024

Not going back due to not being able to help customer with a simple discount coupon More

by SALAZARMANNY1224
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Will
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Feb 26, 2024 -

Gardena Honda responded

Manny, We're discouraged to see we were not able to accommodate you with a service coupon. I'd like to learn more about what transpired, as your feedback and satisfaction are both extremely important to us. At your convenience, please call me directly at 424-340-9120. I hope to hear from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

February 21, 2024

Great service. Friendly staff. Got a ride home and everything was done in a timely manner as promised More

by YUTCH123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 22, 2024 -

Gardena Honda responded

Thank you for choosing us! We are happy to hear our team delivered a 5-star service visit. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 21, 2024

Everyone I encountered at the dealership was very welcoming. Chris, my service rep was very personable and professional and is definitely an asset as a representative of the company. Very happy with More

by Wlirpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 22, 2024 -

Gardena Honda responded

Thank you for sharing your stellar rating, Wlirpa! We are so proud of Chris for ensuring an excellent service visit. Please don't hesitate to reach out if there's anything else we can assist with. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 21, 2024

Always provides good service and efficient timing with the service that you need for your car More

by VALLPALL112395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 22, 2024 -

Gardena Honda responded

Thank you for your stars! Our main goal is to provide quality service and we're thrilled to hear Chris delivered. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 21, 2024

Chris started working with me but then alexis showed up both are great. Sorry chris Alexis is my favorite though. He has great follow through and takes his time with me. More

by FAITHEBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis quintilla
Report | Print
Feb 22, 2024 -

Gardena Honda responded

Hi Faithebs, thank you for your positive feedback! We're glad to hear that Alexis provided you with excellent service. We appreciate your support and look forward to continuing to meet your needs. If you have any further feedback or questions, please feel free to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 20, 2024

Great Service; Excellent Representatives; Prompt check-in and check-out time; Service parts availability to purchase on site. More

by HINESLYNNEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Report | Print
Feb 21, 2024 -

Gardena Honda responded

Hi Hineslynnel, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our service excellent and our representatives prompt. We always strive to provide a seamless experience for our customers. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 20, 2024

Quick and easy, advisor Jairo Baeza was extremely helpful. I was able to pick my car up after servicing very quickly. More

by LLATAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
Feb 21, 2024 -

Gardena Honda responded

Thank you for sharing your positive experience, Llatay! We're thrilled to hear that Jairo was able to provide you with quick and helpful service. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 20, 2024

Been coming to this dealership for a decade and pleased every time I interact with them. More

by JAZMIN.REYES27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
Feb 21, 2024 -

Gardena Honda responded

Hi Jazmin! Thank you for being a loyal customer for the past decade. We are thrilled to hear that you have consistently had positive interactions with our dealership. We appreciate your kind words and look forward to continuing to provide you with excellent service in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 20, 2024

Service was fast and comprehensive, that's all i want to say to this survey More

by EMMANUELIWANAG1256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anayanci
Report | Print
Feb 21, 2024 -

Gardena Honda responded

Hi Emmanuel! Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service fast and comprehensive. Your feedback means a lot to us and we hope to continue exceeding your expectations in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 20, 2024

Art is a great service advisor. Over all the visit went well even while being under remodeling. More

by Lina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Report | Print
Feb 21, 2024 -

Gardena Honda responded

Hi Lina, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Art provided excellent service during your visit, even amidst our remodeling. We appreciate your understanding and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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