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Gardena Honda - Service Center

Gardena, CA

4.6
1,501 Reviews
Call Service Center (424) 340-9300

1,501 Reviews of Gardena Honda - Service Center

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March 27, 2024

Good, except for process throughout (as i was waiting) there was zero communication He said 5 hours out was passed 6 hours More

by LALOGR81
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 08, 2024 -

Gardena Honda responded

We appreciate both your patience and your feedback. If services are going to take longer than expected, we must do a better job of informing guests of that. We will be sure to address this with our team and we look forward to completing services in a more timely manner at your next visit. See you then. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

March 24, 2024

It's the best feeling knowing that you're in good hands at Gardena Honda Thanks so much for getting me in and out More

by Trudyab1
Recommend Dealer
Yes
Employees Worked With
Benny
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Jul 09, 2024 -

Gardena Honda responded

We appreciate your stellar rating, Trudy! Thank you for choosing Gardena Honda! We look forward to delivering quality service for years to come. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 24, 2024

Friendly Easy Quick and professional I would definitely return for all of my auto repair and service needs More

by Pdhendi69
Recommend Dealer
Yes
Employees Worked With
Will
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Jul 16, 2024 -

Gardena Honda responded

Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with our auto repair and service team. Providing friendly, efficient, and professional service is always our goal, and we're thrilled that we hit the mark for you. We look forward to welcoming you back for any future automotive needs you may have. If there's anything else we can do to assist you, please don't hesitate to let us know. Safe travels! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 24, 2024

Art is friendly, welcoming and engaging - he made sure that my service was A 1. He explained the service More

by sewmaia9756
Recommend Dealer
Yes
Employees Worked With
Art
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Jul 22, 2024 -

Gardena Honda responded

Thank you for choosing Gardena Honda! We're so lucky to have Art on our team and we're thrilled he delivered an excellent service visit. Don't hesitate to reach out if there's anything else we can assist with! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 22, 2024

Service is always courteous and timely. I appreciate that my service is delivered when promised. More

by smartimac
Recommend Dealer
Yes
Employees Worked With
Art Jauregui
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Mar 25, 2024 -

Gardena Honda responded

Hi smartimac, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service to be both courteous and timely. Delivering excellent service is always a top priority for us. We look forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 20, 2024

I had an exceptional service experience at the dealership. The staff was attentive and knowledgeable, addressing all my concerns promptly. The process was transparent, and they went above and beyo More

by ingridcano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Mar 21, 2024 -

Gardena Honda responded

Ingrid, thank you for sharing your positive experience at our dealership! We are thrilled to hear that you found our staff attentive, knowledgeable, and customer-oriented. Transparency and satisfaction are key priorities for us, and we are glad to hear that you had a great experience. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 20, 2024

The service was great as always. It’s always a pleasure to get my car serviced at this location More

by Hilda Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Guerrero
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Mar 21, 2024 -

Gardena Honda responded

Hi Hilda, thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. It's always a pleasure to serve you. We look forward to seeing you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 20, 2024

Derive advisor Dale Cockerille is one of the best knowledgeable Advisor you can have at Gardena Honda , I am very satisfied with my service More

by startekracer501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Cockerille
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Mar 21, 2024 -

Gardena Honda responded

Hi startekracer501, thank you for sharing your positive experience with Dale! We're thrilled to hear that you were satisfied with the service provided. If you have any further feedback or questions, feel free to reach out to us. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 19, 2024

The service was good and the service representative was friendly I will definitely go back to the dealership. More

by GMacklemore1
Recommend Dealer
Yes
Employees Worked With
I think Chris ?
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Mar 20, 2024 -

Gardena Honda responded

Hi GMacklemore1, thank you for the kind words! We're thrilled to hear that you had a positive experience. If you ever need anything else, feel free to reach out. Until next time! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 19, 2024

The service was fast and friendly So far so good. This is my new dealership More

by GMacklemore1
Recommend Dealer
Yes
Employees Worked With
Cristian
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Mar 20, 2024 -

Gardena Honda responded

Hi GMacklemore1, thank you for the kind words! We're thrilled to hear that you had a positive experience with our dealership. If you ever need anything else, feel free to reach out. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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