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Gardena Honda - Service Center

Gardena, CA

4.6
1,512 Reviews
Call Service Center (424) 340-9300

1,512 Reviews of Gardena Honda - Service Center

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April 15, 2024

Great service very helpful not a bad wait time quality work was done to my car More

by Arjohnson0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Apr 16, 2024 -

Gardena Honda responded

Hi Arjohnson0713, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with us and that you were satisfied with the quality of work done on your car. We appreciate your feedback! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 15, 2024

I like Dales approach for future servicing was great, I will continue to get my service needs at dch honda More

by TTINSLEY552
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale
Report | Print
Apr 16, 2024 -

Gardena Honda responded

Thank you for sharing your wonderful rating, TTINSLEY552. We're glad to hear our team has delivered another positive experience. We look forward to working together again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 15, 2024

4 yrs. Ago before new management is was excellent 2yrs ago new management was terrible More

by mimscharlotte44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo; Anayanci, Will Lopez
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Apr 16, 2024 -

Gardena Honda responded

Hi mimscharlotte44, thank you for sharing your feedback. We appreciate you acknowledging the improvements we've made over the years. We're continuously striving to provide a top-notch experience for our customers. If there's anything specific you'd like to share with us, feel free to reach out. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 15, 2024

They were very organized and work was done very quickly. Great customer service by my service advisor. More

by MAGGLIO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (service advisor)
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Apr 16, 2024 -

Gardena Honda responded

Hi Magglio! Thank you for your kind words and 5-star review! We are thrilled to hear that you had a positive experience with our team. Providing excellent customer service and efficient service is always our top priority. We appreciate your feedback and hope to see you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 14, 2024

Really good I like it 👌 😊 the work they do and they are really nice person More

by marquezb323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Criss
Report | Print
Apr 15, 2024 -

Gardena Honda responded

Hi Marquez, thank you so much for the positive feedback! We're thrilled to hear that you enjoyed our services and found our team to be friendly. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 14, 2024

Service was fast and had great communication. My rep was very helpful in choosing the right services I needed. More

by Jeremy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Baeza
Report | Print
Apr 15, 2024 -

Gardena Honda responded

Jeremy21, thank you for taking the time to share your positive experience with us. We are thrilled to hear that our team provided you with fast service and excellent communication. It's great to know that we were able to assist you in selecting the right services. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 13, 2024

The new remodeling looks great . . service was also great will refer to all my Honda owners More

by DOW1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo jauregui
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Apr 15, 2024 -

Gardena Honda responded

Hi DOW1981, thank you so much for your kind words! We're thrilled to hear that you enjoyed our new remodeling and had a great experience with our service. We appreciate your support and look forward to welcoming you in again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 13, 2024

I've been coming to this dealer for a long time. The service advisor will is really good at giving you status updates. He thorough and honest, someone I can rely on. More

by russlacuata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Apr 15, 2024 -

Gardena Honda responded

Hi russlacuata, thank you for your kind words! We're thrilled to hear that you've had a positive experience with our service advisor. Providing thorough and honest updates is always our top priority. We appreciate your loyalty and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 13, 2024

I bought a car at this dealer center, and after a couple of days, it turned out that the car's sensor was broken. The car was repaired for two months and returned with a foggy dashboard. I didn't have the e More

by TERPETROSIANKRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
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Apr 18, 2024 -

Gardena Honda responded

Kristina, Both your business and your feedback are greatly appreciated. We're disappointed we have fallen short of expectations since you purchased your vehicle and you've been unhappy with the level of service you've received. At your convenience, I'd like the opportunity to speak with you further about these concerns and do my best to address them. Please call me directly at 424-340-9120. I look forward to hearing from you. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

April 12, 2024

Jairo was great help. Took care of all my service needs and was communicative throughout the entire process. More

by ROQUE.A001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Apr 16, 2024 -

Gardena Honda responded

Hi Roque, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jairo provided excellent service and kept you informed every step of the way. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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