Gardena Honda

Great service! I was able to quickly get the car I wanted. David Hernandez provided excellent customer service! I was able to quickly get the car I wanted. David Hernandez provided excellent customer service! More

Fast service. Friendly sale’s person, and the job was complete on time as promised. The only thing is, he did not tell me the date and the mileage for the next s Friendly sale’s person, and the job was complete on time as promised. The only thing is, he did not tell me the date and the mileage for the next service. He is a little bit in a hurry. Thank you Gardena Honda! More

Working with Gardena Honda to buy a used car from them was a nightmare. At every step, I was given assurances that the process would be one way when it was in fact the opposite. 1) The online price was no was a nightmare. At every step, I was given assurances that the process would be one way when it was in fact the opposite. 1) The online price was not actually available without days of haggling; 2) when it was finally offered, I was forced into taking out a loan for it even though I wanted to pay for the car in full with cash; 3) I was told the loan would be through one company, when it was actually through another; 4) I was told to unfreeze one credit agency, when it should have been another; 5) signed all the paperwork and was told told nothing else for me to do but wait for the loan; 6) after more than a week of waiting with no contact from lender or dealership, or even any info on who the lender was so I could attempt to contact them, was forced to go into the dealership to find a way to pay off car bc no one answers or returns calls, and was told again nothing to do; 7) another week, now told I need to give social security card for loan, which meant I needed to order a replacement card from SSA; 8) after finally getting the card and bringing it in, was finally told I could pay cash, but only if I paid by personal check that day; 9) wrote a check and explained that the funds would take 2-3 days to transfer to my checking account; 10) was promised check wouldn’t be an issue bc they weren’t going to cash for ten days; they cashed it immediately and it was denied for insufficient funds; 11) finally told to pay with cashiers check after over a month of back and forth and jumping through hoops for a car I wanted to pay for in cash on day one; 12) throughout this time I left countless unanswered calls, messages, and emails, only to be gaslighted and told the last day that my “unresponsiveness” was the reason for the delay. Thankfully this place is located close to where I live or I would have been able to go in at least ten times to try to resolve the major issue of PAYING FOR THE CAR(!) This place is run by a bunch of young know nothings who fail to take responsible or initiative and constantly point to some other middleman as being the reason for a problem. More

Rude service center and won’t be purchasing again so I don’t have to deal with this dealership don’t have to deal with this dealership More

Our broker contacted them and made an easy deal for me, very prompt and efficient very prompt and efficient More

Very friendly. Kept me informed as to what was going on with my vehicle. I was pleased all the way around. Kept me informed as to what was going on with my vehicle. I was pleased all the way around. More

Great service customer service is excellent waiting area is nice and clean opens early i is nice and clean opens early i More

Visit was great, took under an hour to repair my taillight, and staff was friendly. taillight, and staff was friendly. More

Excellent service, professional, and informative. Will definitely be bring my vehicle back to this location. Will definitely be bring my vehicle back to this location. More

Jiro is the worst service rep I’ve ever dealt with. Horrible attitude and even worse communication skills also treated me like some yhig Horrible attitude and even worse communication skills also treated me like some yhig More