Gardena Honda

I was grateful to have Jairo Baeza helping me with the service on my CRV. service on my CRV. More

Saul was amazing, super helpful in walking me through the details and benefits of my newly leased HRV. He also made sure all my questions were answered and explained all the paperwork through signing. details and benefits of my newly leased HRV. He also made sure all my questions were answered and explained all the paperwork through signing. More

They provide great customer service and are very helpful when I bring in a car for service when I bring in a car for service More

When I initially arrived at Gardena Honda, I was optimistic and was certain that I would be doing business with a local dealership. Tyler, one of the salesmen, felt transparent and honest and defini optimistic and was certain that I would be doing business with a local dealership. Tyler, one of the salesmen, felt transparent and honest and definitely gives you a feeling like he’s fighting for the best deal for you. However, once negotiations began, attitudes shifted towards the worst amongst one financial representative in particular: Bryan Banquels. On one occasion he referred to me as “greedy”, overall felt pushy, and in my personal opinion has terrible customer service and people skills when he’s met with resistance. If you don’t get the chance to bargain with this employee consider yourself lucky. Besides that, when I inquired about receiving a copy of a purchase order or invoice, I was told that I could not receive it until I filled out a credit application, signed multiple documents, and ultimately put down a $1,000 “refundable” security deposit. I’ve been to a few other dealerships in the area and had no issue with receiving a personal copy of or taking photos of copies of purchase orders/invoices. Overall, I felt like no one was on the same page nor being completely honest with me. The only way you’ll leave feeling good about yourself is by just walking away from this dealership. More

Overall, it's good. The waiting room updates and not using Uber to shuttle customers. Not good, finding out part of the service recommendation was in error. wasn't an ac The waiting room updates and not using Uber to shuttle customers. Not good, finding out part of the service recommendation was in error. wasn't an accurate. More

Was mislead on the about the service would cost. The price was over double what I thought it would be The price was over double what I thought it would be More

Very well mannered services excellent I would love to get another car just a wonderful place to go another car just a wonderful place to go More

I’m satisfied that you are taking Care on my Honda CRV I will continue using Your service will continue using Your service More

Super excellent service 👏 Thanks Art . muy Buena persona y servicio lo mejor. Muy Buena sala de espera muy Buena persona y servicio lo mejor. Muy Buena sala de espera More

Explain the importance of getting my recall taken care of. And he did as promised he advised me. He also help getting me a quote for my side view mirror. Helped getting that ordered for me. of. And he did as promised he advised me. He also help getting me a quote for my side view mirror. Helped getting that ordered for me. More