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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,910 Reviews

1,910 Reviews of Garden Grove Kia - Service Center

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May 11, 2024

This is the only KIA dealership/service department I have gone to since the purchase of my Kia Hybrid Sportage in 2022. The service department and all of the team members have been great! Never have to wai More

by maureenflynnbecerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
May 13, 2024 -

Garden Grove Kia responded

Maureen, we're so glad to know that you've had consistently great experiences with our service department at Garden Grove Kia. Thanks for the shout-out to Jeremy! We appreciate your loyalty and look forward to assisting you in the future.

May 09, 2024

Although the services are expensive, it’s worth securing my warranty. Chris was my service rep very friendly very quick and insured. My car got a wash even. The only thing I would prefer is that their price More

by toni.doornbos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
May 09, 2024 -

Garden Grove Kia responded

We appreciate your feedback and understand the concerns about pricing. It's great to know that Chris provided friendly, efficient service for you at Garden Grove Kia! We're always here to help maintain your warranty while providing top-notch care for your vehicle.

May 09, 2024

Took a while but I was able to get most of the work needed on my car done More

by jamal_wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 10, 2024 -

Garden Grove Kia responded

Thank you for this 5-star review of Garden Grove Kia! We hope to see you again down the road!

May 07, 2024

Great service and nice place to work while getting my car serviced. Thanks for everything. More

by Loriarche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depr
May 07, 2024 -

Garden Grove Kia responded

We are glad to hear that our team provided excellent service and a great place to continue your work day. Thanks for choosing Garden Grove Kia!

May 07, 2024

I was running late for my appointment luckily they did not make it a big deal. Thank you! More

by torres_irving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 08, 2024 -

Garden Grove Kia responded

It was our pleasure to assist you. Thank you from all of us here at Garden Grove Kia!

May 04, 2024

Christopher was extremely helpful, friendly, and professional. I appreciate his service and how quickly the team was able to get my car ready for me again. More

by JESSKREEL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 06, 2024 -

Garden Grove Kia responded

We're glad to know that Christopher and our team at Garden Grove Kia were able to provide you with a quick and professional service, Jess. Thanks for the positive feedback!

May 04, 2024

Good customer ans car service. Jeremy worked on car and did a good job. Thank you. More

by M.G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service dept
May 06, 2024 -

Garden Grove Kia responded

There is nothing better than a great review. Thanks for giving Garden Grove Kia your business - we'll make sure your kudos reach Jeremy.

May 03, 2024

Efrain is always extremely helpful during my visits. Best customer service and extremely knowledgeable! Thank you. More

by RGJCONCEPTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
May 03, 2024 -

Garden Grove Kia responded

We're delighted to know that Efrain has been a great help during your visits at Garden Grove Kia. Our team is always here to provide top-notch service and knowledge! Thank you for the review.

May 03, 2024

Jeremy from service was extremely helpful. My first time there and you was also very patient with me! More

by nathanlopez02000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy from Service
May 03, 2024 -

Garden Grove Kia responded

Nathan, we're glad to know Jeremy was able to provide you with a helpful and patient service experience at Garden Grove Kia. Thanks for sharing your feedback!

May 03, 2024

I went in for my first service on my new vehicle. The waiting area was nice, clean, comfortable. I was quoted about 1.5 hours for length of time the service; and the timing was accurate. The price of More

by WolfGrayTelluride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 05, 2024 -

Garden Grove Kia responded

It's great to know that your first service experience at Garden Grove Kia was a positive one! We're glad Christopher and the team could provide you with efficient and friendly service. Thanks for choosing us for your vehicle needs!

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