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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,905 Reviews

1,905 Reviews of Garden Grove Kia - Service Center

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June 18, 2024

Efrain was very nice. He said the car would be done within 2 hours and was done in about an hour and 15 mins More

by Pimental.bm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Jun 18, 2024 -

Garden Grove Kia responded

Thanks for sharing your experience! We're glad Efrain and the Garden Grove Kia team could get you back on the road so quickly. We appreciate your feedback!

June 18, 2024

Jeremy was very helpful and knowledgeable, and work was done fairly quickly. Good experience overall. More

by dawnlivaudais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 18, 2024 -

Garden Grove Kia responded

We're glad to hear Jeremy provided helpful and knowledgeable service at Garden Grove Kia! Thanks for sharing your positive experience with us.

June 18, 2024

Great service, high prices, service writers are all nice and helpful. The rest of the staff are very professional too. More

by earl.smith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not at this time
Jun 20, 2024 -

Garden Grove Kia responded

Earl, thanks for the feedback! We're glad to hear you found our team at Garden Grove Kia helpful and professional. We'll take your comments about pricing into consideration.

June 17, 2024

They were able to work on my car earlier than my initial appointment time for my oil change & have it done in a timely manner. More

by ninnethpalomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy (service)
Jun 18, 2024 -

Garden Grove Kia responded

We're glad to hear that our team at Garden Grove Kia could accommodate your schedule and complete the oil change promptly. Thanks for sharing your experience!

June 15, 2024

As always, had a great experience with Assistant Drive Director Luis Mendoza. Just recently had an oil change and engine hose assembly recall done. They put me in a rental car free of charge because wai More

by RaceAce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jun 17, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with Luis and the team at Garden Grove Kia! We're glad to hear that our service exceeded your expectations, especially with the rental car perk. We appreciate your support and look forward to serving you again!

June 14, 2024

It is perfect service, as they promised to deliver. Thank you, GG Kia, for your time and service. More

by kelvinpark8282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Jun 17, 2024 -

Garden Grove Kia responded

Kelvin, your feedback and support is much appreciated! Thank you for supporting Garden Grove Kia.

June 13, 2024

Each time that I visit Garden Grove Kia, the staff is excellent. From my initial purchase of my '21 Forte GT, to the regular maintenance, it has always been a swift and great experience. More

by E.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Ruben, Luis
Jun 13, 2024 -

Garden Grove Kia responded

Thank you for your continued support and kind words about the team at Garden Grove Kia! We're delighted to hear that both your purchase and maintenance experiences have been smooth. Safe travels in your '21 Forte GT!

June 12, 2024

Customers leave happy! The staff are kind and helpful… they are also fast to handle the situation… I totally recommend this dealer. More

by gardner82606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 12, 2024 -

Garden Grove Kia responded

Thank you for the recommendation! We're glad to hear our team at Garden Grove Kia provided kind and efficient service. We appreciate your support!

June 12, 2024

Very easy and thorough. Efrain was very informative and pleasant. Definitely would service at this location. More

by tencia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Jun 12, 2024 -

Garden Grove Kia responded

Thank you for the positive feedback! We're glad to hear Efrain provided an informative and pleasant experience at Garden Grove Kia. We are here for anything else you might need down the road!

June 12, 2024

Car was ready before projected time. Nice man. Appreciated the texting. First set of recalls. Another to come. Offered to wash car but came out very wet with water spots all over. More

by VHayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 12, 2024 -

Garden Grove Kia responded

Thank you for your feedback! We're glad to hear the car was ready ahead of schedule and that you appreciated the communication. We'll work on improving our car wash service at Garden Grove Kia to ensure a spotless finish next time.

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