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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,904 Reviews

1,904 Reviews of Garden Grove Kia - Service Center

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August 02, 2024

Very friendly and very good work done. However this time when I got my car back, inside door was black with grease. Steering wheel is black so I don’t know if it was dirty on it too. More

by ss.anderson100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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August 02, 2024

The very best customer service. always very courteous, professional and helpful. Luis Mendoza is the best! More

by rmr1943
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Aug 04, 2024 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that Luis and our team at Garden Grove Kia provided top-notch service. We appreciate your support!

August 02, 2024

I had a much better experience here than at Kia or Irvine which is where I was taking my car before. Helpful staff and they did the job right. More

by selingharapett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther
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Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a great experience with our team at Garden Grove Kia. Thanks for choosing us!

August 02, 2024

Efrain was great and service fantastic. I had free car wash and oil change in about 2 hours time. I enjoyed the free coffee and comfortable waiting lounge. Thanks for the great first experi More

by scottdjakub80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efraim
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Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear that Efrain and the team at Garden Grove Kia provided fantastic service during your visit. It's great to know you enjoyed the amenities as well! Thanks for sharing your positive experience with us.

August 02, 2024

Jeremy from service dept provide great service on my last visit, for routine oil change maintenance and recalls. More

by ldaloha28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy - service dept
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Aug 05, 2024 -

Garden Grove Kia responded

We're glad to hear Jeremy provided great service during your visit at Garden Grove Kia! Thanks for sharing your positive experience with us.

August 02, 2024

The staff is friendly and helpful. It’s always a great over all experience when I book a service. More

by yzaguirb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 05, 2024 -

Garden Grove Kia responded

We are glad to hear that our team has taken excellent care of your service needs. See you next time here at Garden Grove Kia.

August 02, 2024

Dealer messed up passenger window after 2nd visit. Had to make an appointment to bring back to fix. Brought back they fixed and I left. Noticed an hour later they left parts of my door off. Had t More

by dbrocki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain, Web
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July 16, 2024

Disrespectful from the manager at the autoparta not Using the proper language and making a big deal I. Front of people More

by Mocadelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kadin Espinosa
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July 07, 2024

Wait time was reasonable and service manager was very good and overall experience was good More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
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Jul 08, 2024 -

Garden Grove Kia responded

It makes us so happy to see positive reviews. Thank you from all of us at Garden Grove Kia!

July 03, 2024

They helped me with my car and were very nice. I still have to wait for the ordered part to arrive so no service has been done on my car yet. With that being said, when My car was returned, I foun More

by Alan
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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