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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,901 Reviews

1,901 Reviews of Garden Grove Kia - Service Center

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September 13, 2024

Eric's customer service is great. Appreciate his listening skills and provide realistic expections on service and time. More

by dvillanueva81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that Eric provided excellent customer service and set realistic expectations for you at Garden Grove Kia. Thanks for sharing your positive experience!

September 13, 2024

I dealt with Jeremy in service. I came in for an oil change and resurface of my rotors. He was fair about the price. I appreciate that. Time was okay considering how busy the More

by maricela1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear Jeremy provided fair pricing and efficient service at Garden Grove Kia. We look forward to seeing you again in 6 months!

September 12, 2024

Very helpful very satisfied will be be my main service provider from now on Helped with the price and service was great More

by NATHANMAGANA002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 13, 2024 -

Garden Grove Kia responded

Nathan, we're delighted to hear that you had a great experience with us at Garden Grove Kia! Thanks for choosing us as your main service provider.

September 12, 2024

They were nice. The waiting area was nice and they had water and snacks. Ok More

by shailacampbell517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 13, 2024 -

Garden Grove Kia responded

Thank you for sharing your great experience with our team at Garden Grove Kia! We appreciate your business!

September 12, 2024

Luis was awesome. Communicated with me well and took good care of my vehicle. I highly recommend him as a service advisor. More

by araluvssm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for the recommendation! We're glad to hear Luis provided excellent service and communication at Garden Grove Kia. We appreciate your support!

September 11, 2024

Great customer service and over all experience I am very pleased with your team and Luis and Andrea for helping me in setting up my appointment and taking care of my needs I want to thanks also Craig in the More

by tapulsif23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis in service
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Sep 11, 2024 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that Luis, Andrea, Craig, and Chad provided excellent service at Garden Grove Kia. We appreciate your support and look forward to assisting you in the future!

September 10, 2024

Garden Grove Kia service center was kind, fast, and professional. I would recommend getting your Kia service needs handled here. More

by jasonheiselt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy
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Sep 10, 2024 -

Garden Grove Kia responded

Thank you for recommending our service center! We're glad to hear that the team at Garden Grove Kia provided a kind, fast, and professional experience. We appreciate your support, Jason!

September 10, 2024

I was acknowledge by a well groomed Service Advisor upon my service arrival. He answered all my questions on my service & explained the service. Service on my car was performed withtin a proposed time & was More

by MELLONDD711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web from Service Advisor
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Sep 10, 2024 -

Garden Grove Kia responded

Thank you for your continued trust in Garden Grove Kia! We're glad to hear our Service Advisor provided clear communication and timely service. We appreciate your loyalty and look forward to serving you again!

September 10, 2024

Completed the warrant work and oil change in 90 minutes. Happy with the fast appointment scheduling More

by pjt2eca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Sep 11, 2024 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are happy to hear that everything went smoothly!

September 07, 2024

Had appointment but waited for 25 sitting in my car until anyone helped me. I watched several people pull up after me and be greeted. Once i was acknowledged, my concerns were dismissed. I brought car in a More

by Punkeec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
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