Garden Grove Kia - Service Center
Garden Grove, CA
1,902 Reviews of Garden Grove Kia - Service Center
My experience was great and convenient. They completed the things I went in for and top it off with a car wash. I waited in the customer area and was able to get lost into some personal thi They completed the things I went in for and top it off with a car wash. I waited in the customer area and was able to get lost into some personal things I wanted to complete. I was happy and satisfied it did not take an entire day. More
Although the Service representative was very knowledgeable on services requested, one of the services requested was not satisfactory. I set up my appointment to address the trunk latch recall is knowledgeable on services requested, one of the services requested was not satisfactory. I set up my appointment to address the trunk latch recall issue a week prior to my appointment only to arrive and was told the part needed to be ordered. Disappointing, that I was advised to return in 2 days to when the part arrives to fix recall issue. Recommend if the customer set ups an appointment to address a recall issue, the part(s) should be readily available at appointment. More
Service at this Kia dealership is awesome. They went above and beyond the call of duty to ensure our happiness and satisfaction. Service Rep. Chris is a superstar. They went above and beyond the call of duty to ensure our happiness and satisfaction. Service Rep. Chris is a superstar. More
Top notch service! I was in and out in under an hour. Jeremy was very nice and a true professional. These folks don’t forget the small stuff, like resetting the mileage I was in and out in under an hour. Jeremy was very nice and a true professional. These folks don’t forget the small stuff, like resetting the mileage reminders. Just great service all around. More
Service tech was professional and made sure I was fully satisfied! This is why I will continue to come to this dealership for all of my service in the future! satisfied! This is why I will continue to come to this dealership for all of my service in the future! More
This is my favorite dealership! It is quick and easy j literally bought my car in less then two hours , went in for service had the best rep helping me who was the kindest person I It is quick and easy j literally bought my car in less then two hours , went in for service had the best rep helping me who was the kindest person I want say his name was Jeremy something with a J sorry !!! He literally made my experience the best , so kind and made my experience easy as pie. Would definitely recommend this dealership to anyone wanting to buy a car. It was nothing but a great experience. More
Eric was great to work with. Very polite and had great communication to let me know about the progress of the work being done on my vehicle. Very polite and had great communication to let me know about the progress of the work being done on my vehicle. More