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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,997 Reviews

1,997 Reviews of Garden Grove Kia - Service Center

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February 11, 2025

Great service! Web was the advisor and kept me informed and updated in a timely manner. He was professional, knowledgeable, and patient. The entire service staff is More

by DLGLICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web, Ruben, Chris, Andrea in service dept
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Feb 11, 2025 -

Garden Grove Kia responded

Thank you for recognizing Web and the team at Garden Grove Kia! We're delighted to hear about your positive experience with our service staff. We'll be sure to pass along your shout-out to Ruben and Andrea as well!

February 10, 2025

Everyone there is very pleasant, and they have a GREAT waiting lounge with impressively fast Wifi. More

by BradyD453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! It's great to know that our team was pleasant and you enjoyed our waiting lounge.

February 08, 2025

Everyone was very helpful and kept us update what was happen with our car and how long it would take. More

by J55STUART71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia kept you informed and provided helpful service, Stuart. Thank you for sharing your experience with us!

February 07, 2025

Fast and efficient service as usual! Always a great customer service experience!, Eric was excellent! More

by Jeff5080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
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Feb 07, 2025 -

Garden Grove Kia responded

Jeff, we're jazzed to hear that Eric and the team at Garden Grove Kia provided you with fast and efficient service. Thanks for your kind words!

February 05, 2025

Outstanding in every way. Jeremy gives superior service, is kind, and helpful. Great waiting area with fresh coffee. More

by jerry320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Feb 05, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided superior service and that you enjoyed the amenities at Garden Grove Kia. Thank you for sharing your experience with us!

February 04, 2025

Jeremy is the absolute best at what he does. Honest and straightforward. Great communication. Highly recommend. More

by ALEXFOLKEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
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Feb 05, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided you with honest and straightforward service at Garden Grove Kia. Thanks for the high recommendation!

February 03, 2025

Best dealership I’ve been to everything so professional to help you with everything that you need and they take care of everything as well More

by jesseoc28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Garden Grove Kia responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Garden Grove Kia provided such professional service and took care of all your needs. We appreciate your support!

February 02, 2025

Luis was very helpful and offered a free car wash since it was close to closing time. More

by Kia Guest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 04, 2025 -

Garden Grove Kia responded

Kia, thank you for leaving Garden Grove Kia a five-star review! We are glad Luis was helpful and you enjoyed the free car wash!

February 02, 2025

They are friendly and accommodating regarding appointments. Nice waiting room with huge TV and coffee machine More

by BLONDD4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Chris
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Feb 04, 2025 -

Garden Grove Kia responded

We're delighted to hear you enjoyed the friendly service and amenities at Garden Grove Kia! Thanks for sharing your experience, and we look forward to welcoming you back in the future.

January 31, 2025

I had my Seltos serviced at Garden Grove Kia , Jeremy Fox was my Service Consultant. He was very professional, and knowledgeable; he also gave me a detailed explanation of the service required for the next v More

by Emma Macias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Report | Print
Feb 03, 2025 -

Garden Grove Kia responded

Emma, we're delighted to hear that Jeremy provided you with such professional and knowledgeable service at Garden Grove Kia. Thank you for recommending us!

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