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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,899 Reviews

1,899 Reviews of Garden Grove Kia - Service Center

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July 24, 2020

Best experience that I’ve had with a car dealership when taking my car in for service. Alexis kept me in touch on what needed to get done and how long everything would take. Definitely going back here again More

by BRANDONWEISS1993
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 24, 2020 -

Garden Grove Kia responded

Hi Brandon, for you to say that Alexis provided you with the best service experience you've had made our day. We are committed to taking excellent care of customers, and their vehicles, and I am pleased that came through to you. See you during your next visit to Garden Grove Kia!

July 21, 2020

It is always so easy to get my car serviced here. Very clean facilities and the service is always done very quickly. Updates are always helpful. More

by coneecone
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 22, 2020 -

Garden Grove Kia responded

Thank you for continuing to trust the Garden Grove Kia team to get the job done. We strive to provide guests with a smooth process and I am glad to hear that always comes through to you. All of us are looking forward to taking care of you next time!

July 20, 2020

Amazing from start to finish, very Professional And Knowledgeable very easy to work with had me in and out very quickly With no hassle Definitely will keep coming back for service More

by dprieto657
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 20, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad you enjoyed working with our team at Garden Grove Kia, and it means a lot to know that we provided the professional and knowledgeable service we strive for here. We look forward to your next visit!

July 20, 2020

Not a fan of auto dealers, but KIA of Garden Grove did well . Manager came out to open the gates and interacted with customers often, offering comforts while we waited. Manager seems to care about service. More

by DAT_SWEENEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 20, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad you enjoyed working with our team at Garden Grove Kia, and it means a lot to know that we provided the friendly and accommodating service we strive for here. We hope to see you again sometime!

July 20, 2020

Great experience. Alexis was super... knowledgeable, friendly, and helpful. I appreciated the fact that Kia not only completed the recall work on the fuel line but also honored the extended warranty rep More

by tchrjim
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 20, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad you enjoyed working with Alexis here at Garden Grove Kia. If you ever need anything else, don't hesitate to come back and see us again!

July 20, 2020

Luis from Service Dept. is always very helpful and knowledgeable about my vehicle. He keeps me updated at all times about my vehicle. Love it. More

by sairacoronado65
Recommend Dealer
Yes
Employees Worked With
Luis (Service Dept)
Jul 20, 2020 -

Garden Grove Kia responded

We are glad to hear that Luis always provides you with such outstanding service! Thanks for continuing to do business with us at Garden Grove Kia. See you next time!

July 19, 2020

Luis and his team were shinning examples of what it means to really take care of their kia owners. I enjoyed my time here very much. More

by espinoza.amillia
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jul 20, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia! We couldn't ask for better feedback and our team member, Luis, will be especially appreciative of your kind words. It's an honor to have you as a customer and we wish you safe travels!

July 17, 2020

Luis is an excellent service advisor. He always takes time to explain any issues with your car. He looks for recalls and repairs that are covered by warranty. Others at the dealership do not do this. More

by johnl702
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 17, 2020 -

Garden Grove Kia responded

Thank you for the review! We are so glad you enjoyed working with Luis here, and we will certainly let him know that you appreciate his help!

July 15, 2020

oil change Bought car at GG Kia in 2011, and always brought car in for required oil changes , I think I was paying around $40.00, with a washI was really disgust More

by bkbackouris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
July 11, 2020

Luis is always providing the best possible service.He keeps you informed at all the time the progress of your car. He always have a good smile. More

by norwalk8125
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 13, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are happy to hear that you enjoyed working with Luis here at Garden Grove Kia. We will certainly let him know that you appreciate his help!

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