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Garden Grove Kia - Service Center
Garden Grove, CA
1,899 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,899 Reviews of Garden Grove Kia - Service Center
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September 19, 2020
My experience coming to this dealership for service has always been positive. Everyone is very helpful and I get my car back within the timeframe I’ve been told. This is where I go for car service needs. always been positive. Everyone is very helpful and I get my car back within the timeframe I’ve been told. This is where I go for car service needs. More
by mariloubarachina
Verified CustomerEmployees Worked With
Jacob
September 17, 2020
Luis always provides the best service! I drive from HB to Garden Grove because he is always so helpful, trustworthy and continues to go above and beyond. Garden Grove because he is always so helpful, trustworthy and continues to go above and beyond. More
by jlynch528
Employees Worked With
Luis
September 17, 2020
I took my Kia Forte for service and Luis was my advisor that did an amazing job from beginning to end. His customer service is seriously the best! that did an amazing job from beginning to end. His customer service is seriously the best! More
by sulianasegura07
Employees Worked With
Luis in Service
September 17, 2020
I especially want to mention Jacob in service. He listened and communicated clearly. I felt confident as he walked me thru my concerns and checking out my Kia Sportage. Thank you! listened and communicated clearly. I felt confident as he walked me thru my concerns and checking out my Kia Sportage. Thank you! More
by JOYFULNAMA
Employees Worked With
Jacob in the Service Dept.
September 14, 2020
Great service, fair prices, and quick turnaround...and FREE Coffee!! We bought our Kia at Garden Grove Kia, and now are happy with their service as well. FREE Coffee!! We bought our Kia at Garden Grove Kia, and now are happy with their service as well. More
by TEAMBAUERFEIND
September 14, 2020
The service department was very friendly and forthcoming with information regarding what might possibly be wrong with my vehicle and whether or not the fix would be covered. They also were very honest about with information regarding what might possibly be wrong with my vehicle and whether or not the fix would be covered. They also were very honest about the amount of time it might take to complete the service. The only thing that kept this visit from 5 stars is that the interior of my car was left with pieces of rubber or plastic from the service strewn on the front seat, console, and floor as well as some dirt smudges on the door. More
by camontminy
Employees Worked With
I don’t recall the name, unfortunately, but he was very courteous and knowledgeable.
September 10, 2020
I wasn't very happy with how hard extra "recommended" services were being pushed on me. If I'm strapped for cash, I don't want to be told twice about extras that will cost me hundreds of dollars. Ever si services were being pushed on me. If I'm strapped for cash, I don't want to be told twice about extras that will cost me hundreds of dollars. Ever since Garden Grove Kia has moved, it has lost its charm and warmth. More
by smccoy0392
Employees Worked With
Jacob
September 10, 2020
Went in for a software update on my car and it was done free of charge and faster than expected! All of the staff is super friendly and are efficient! free of charge and faster than expected! All of the staff is super friendly and are efficient! More
by meganashleyc612
Employees Worked With
Luis Mendoza
September 10, 2020
First and foremost, the employees are super friendly, polite, and professional. Luis took the time to explain all the work before and after the job was done!! The location itself...super clean and comfor polite, and professional. Luis took the time to explain all the work before and after the job was done!! The location itself...super clean and comfortable!!8 More
by ogmoflicky
Employees Worked With
Luis
