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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,900 Reviews

1,900 Reviews of Garden Grove Kia - Service Center

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October 05, 2020

Great service. Our service advisor was very informative and took the time to explain to us the problem with our car. Thank you garden grove Kia. More

by PVARGAS312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco
Oct 05, 2020 -

Garden Grove Kia responded

It was our privilege to assist you! Thank you so much for coming to Garden Grove Kia for your auto service needs. If any future issues should arise, we will be here to help.

October 05, 2020

Great professionalism from everyone I encountered, explained what my car needed and did a great job at replacing my parts needed, honored warranty on my battery. More

by torres204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre service
Oct 06, 2020 -

Garden Grove Kia responded

Thank you for trusting Garden Grove Kia with your vehicle. We are committed to offering exceptional service and I am glad that came through to you!

October 05, 2020

It was a good experience, my first time coming to that KIA dealership for service. Jacob was the one that helped me with the process More

by nez89jai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Oct 06, 2020 -

Garden Grove Kia responded

Thank you so much for allowing us the chance to assist you! It's wonderful to hear that Jacob left a great first impression. Hope to see you again at Garden Grove Kia!

October 03, 2020

Great service, my advisor Luis was very professional and kept me up to date on the progress of my vehicle. I will definitely be coming back in the future, THIS Kia service department is by far the best expe More

by Simmons.Ry.F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Oct 04, 2020 -

Garden Grove Kia responded

Thank you for the review! It is excellent to hear that Luis delivered such a transparent and efficient purchase experience. We appreciate your business and hope to work with you again at Garden Grove Kia!

October 02, 2020

Check in for my appointment was efficient and service was completed at the estimated time provided. Comfortable and clean waiting area with good wifi signal. More

by rg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Oct 02, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad our team provided the efficient and friendly service we pride ourselves on at Garden Grove Kia, and we look forward to your next visit!

October 02, 2020

My appointment was at 1:30 I arrived at 1:15 until 2:05 they took my information. Customer service was not good at all. More

by Maria
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob
October 02, 2020

Finished service on time as they knew I had a certain window of time for service. Everyone was friendly and waiting area was clean. Appreciated the free wifi. More

by THERESA.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names of who helped me.
Oct 05, 2020 -

Garden Grove Kia responded

Theresa, thank you for trusting Garden Grove Kia with your vehicle. Our team is dedicated to offering excellent service and I am glad to hear that you are always impressed! We look forward to taking care of you during your next visit!

October 01, 2020

Very clean, sanitizers everywhere, everyone very helpful, with appointment the wait is shorter - went in for an oil change and the wait was 2 hours which is fair because you know tour car is being checked c More

by ROLON.YESICA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Le
Oct 01, 2020 -

Garden Grove Kia responded

Yesica, we couldn't have asked for a better endorsement! We take pride in the quality of our work and will always prioritize our customers' health, so your review means the world to us. Thank you for coming to Garden Grove Kia for your oil change!

October 01, 2020

PERFECT, what else can I ask for? Jacob got me in and out at a timely manner. Will recommend family and friends to go to Jacob for service. More

by JDMHATCHIE128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Oct 01, 2020 -

Garden Grove Kia responded

Thank you for trusting Garden Grove Kia with your business! It is great to hear that Jacob delivered such an efficient service experience. Safe travels and we hope to see you again down the road!

October 01, 2020

Thank you for the service, you did a great job, I wish you would wash our cars. The wait time wasn’t too bad and the car drives and feels great. More

by johnmgarciajmgml7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis and Frank
Oct 01, 2020 -

Garden Grove Kia responded

We appreciate the five-stars! Thank you for your business and for taking the time to review us! - The Garden Grove Kia team

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