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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,901 Reviews

1,901 Reviews of Garden Grove Kia - Service Center

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November 18, 2020

Went in for service and recall on my Sorento. Luis was Went in for service and recall on my Sorento. Luis was pleasant and informative with the services they performed and with those that were needed. ov More

by tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 18, 2020 -

Garden Grove Kia responded

We're thrilled to hear that Luis and the rest of our team took such good care of you and your vehicle, Tony! Thank you for coming to Garden Grove Kia for your recall repairs!

November 16, 2020

I was pleased with the timely manner of my service appointment . Luis Mendoza is always there to answer any questions I may have. we have purchased two cars from Garden Grove Kia. More

by rmalle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 16, 2020 -

Garden Grove Kia responded

We are very happy to hear that your recent visit to Garden Grove Kia went smoothly and that Luis could assist you. Thank you so much for your repeat business! We look forward to our continued relationship.

November 13, 2020

Definitely a great place to get servicing on your car! The advisor was helpful and knowledgeable about the services. I was in and out in about an hour and a half. Excellent! More

by krazysalvadoran09
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Mancilla
Nov 13, 2020 -

Garden Grove Kia responded

It's fantastic to hear that your recent visit to Garden Grove Kia was five-star worthy and that you got back out on the roads quickly. Thank you for your business!

November 13, 2020

Francisco zunigo was wonderful, kind, and patience with me.I could not ask for better service. He did everything right. Thank you Francisco and may God bless you. More

by JEAN9623
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco zuniga
Nov 16, 2020 -

Garden Grove Kia responded

Hi Jean - We are very proud of our team, and it is wonderful to hear that Francisco went above and beyond to make your experience excellent! Thank you for your business and for taking the time to share. We hope to work with you again at Garden Grove Kia!

November 13, 2020

The service department at Garden Grove Kia is great! I bought my car here in 2012 and have tried various other Kia dealerships in OC and this is the best! It's easy to get an appointment, they are courteo More

by RebeccaH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
Nov 16, 2020 -

Garden Grove Kia responded

Hi Rebecca - Thank you for the kind words! It is wonderful to hear that you are so confident in the Garden Grove Kia team to get the job done. It means a lot to hear that our service stands out from other places you have visited, and we appreciate you taking the time to share. Safe travels, and we are looking forward to working with you again down the road!

November 11, 2020

Fast service My car ready earlier than expected. My car needed additional seevices. Luis recommendations were honest. My experience was great. I would recommend this service center. More

by krisstiee2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 11, 2020 -

Garden Grove Kia responded

Thank you for trusting Garden Grove Kia to take care of your vehicle! We're thrilled to hear that Luis was such a pleasure to work with and we look forward to working with you during your next service visit!

November 10, 2020

Within minutes Rudy came out, inspected my vehicle and Within minutes Rudy came out, inspected my vehicle and started the paperwork. The waiting area was clean and comfortable, and before I knew it, my c More

by mrgrenie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rudy Cruz
Nov 10, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Garden Grove Kia, and we will certainly let Rudy know that you appreciate his help. We hope to see you again sometime!

November 09, 2020

Jacob Aguirre provided great customer service. He kept me well informed of the recommendations after my car was inspected. He went over all work that was done. More

by DEB_GUTIERREZ55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Nov 09, 2020 -

Garden Grove Kia responded

Hi Deb - Thank you so much for sharing this positive feedback about Jacob! We love to hear that he explained all the work done to your vehicle so that you can be confident out on the roads. Enjoy your week!

November 09, 2020

Frank M. was courteous, helpful, and attentive to my husband and I during our service appointment. The whole staff was patient and had a sense of urgency. Thank You for great customer service! More

by alcantar_allan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 10, 2020 -

Garden Grove Kia responded

A big thanks to you and your husband for trusting us with your vehicle! We love to hear that Frank could assist with your service needs. Hope to see you next time at Garden Grove Kia!

November 09, 2020

Luis Mendoza was a delight to work with he’s helped me multiple service trips and always treats me like I’ve known him for years ! More

by joannalopez43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 09, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review us, Joanna! We appreciate your support and are happy to hear that you are so confident in Luis to get the job done. Safe travels, and we hope to see you back at Garden Grove Kia next time!

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