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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,901 Reviews

1,901 Reviews of Garden Grove Kia - Service Center

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December 07, 2020

Well organized courteous employees with clean environment. Very informative, explained before and after services. Advises future attention for the safety on handling of the car. More

by Regalajs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Dec 07, 2020 -

Garden Grove Kia responded

Thank you for trusting us with your vehicle! We are so happy to hear that you received informative service from our Garden Grove Kia team. Hope to see you down the road!

December 07, 2020

Quick and easy visit. Staff was friendly and helpful. Francisco waa great. Would definitely come to this location from now on to get any service done. Thank you! More

by alyssagranillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Zuniga
Dec 07, 2020 -

Garden Grove Kia responded

Alyssa - It's wonderful to hear that your recent service visit was five-star worthy. Thank you very much for sharing this feedback and for giving a shout out to Francisco! We look forward to assisting you next time at Garden Grove Kia.

December 07, 2020

It's always a great experience when I get my Kia Soul serviced from customer service to car maintenance. We are treated nicely and with respect. Car is done on time always. We will be back for all of our More

by garfieldbulldogs84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mancilla, Francisco Zuniga.
Dec 07, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in the Garden Grove Kia team to get the job done. Safe travels in your Kia Soul, and we cannot wait to see you again next time!

Dec 08, 2020 -

garfieldbulldogs84 responded

It's our pleasure.

December 07, 2020

Had a great experience customer service wast exceptional service technician was courteous and thorough and the wait time was not long my family comes to service our cars only at GGKia More

by pcalmese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unk
Dec 07, 2020 -

Garden Grove Kia responded

Thank you for taking the time to share your experience! We are thrilled to hear that you and your family are so confident in the Garden Grove Kia team. Safe travels, and we hope to see you again down the road!

December 07, 2020

Luis had my vehicle checked out and advised engine rod failure. Also advised it was in warranty with no out of pocket fees. He even provided rental during the repair. I received my car in a timely manner. More

by franksweb1195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 07, 2020 -

Garden Grove Kia responded

It's great to hear that Luis took care of your repairs in a timely manner. Thank you so much for posting a wonderful review! If any future issues should arise, our Garden Grove Kia team will be here to help.

December 07, 2020

Always great Service and great Personal service. Have been going there for over 7 Years . Great location and very nice environment to take your vehicle too. Thank. Robert More

by Bobbyrock.slaughter200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis .
Dec 08, 2020 -

Garden Grove Kia responded

Robert - We can't thank you enough for coming to Garden Grove Kia for over 7 years - wow! It means a lot that you can depend on our team for excellent service, every time. Have a wonderful day!

December 04, 2020

Great Service! I took my car in for a service recall and everything went smoothly I was in and out within the hour Frank kept me informed More

by gfontana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
frank
Dec 04, 2020 -

Garden Grove Kia responded

Thank you for the great review! We take pride in delivering efficient and successful service, and it is great to hear that this was reflected in your time working with Frank. Safe travels, and we hope to see you again at Garden Grove Kia!

November 30, 2020

Luis Mendoza helped me with the service on my vehicle. He was friendly and efficient. The customer lounge was clean and coffee was available. I had a pleasant experience while waiting for my car to be servic More

by jenfarrell6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Nov 30, 2020 -

Garden Grove Kia responded

Jen - Thank you for the great feedback about our service and facilities! We are delighted to hear that you enjoyed your visit with us at Garden Grove Kia. Hope to see you next time!

November 27, 2020

Frank was very Knowledgeable and understanding of my situation and concerned about my safety that made me feel like I wasn’t just a number but an actual person great customer service thank you More

by NIETOTINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 30, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! Frank is an excellent member of our team at Garden Grove Kia, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

November 27, 2020

It's the first time I have come to this location and I really enjoyed the prompt customer service. I Know for sure I will be coming back. More

by marialorenasantana54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 30, 2020 -

Garden Grove Kia responded

Feedback like this makes our day! We're happy to hear that our Garden Grove Kia team made the right first impression and we look forward to working with you next time!

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